Support Services IT jobs in Cape Town

A leading IT support company in Cape Town is seeking a Tier 1 Service Desk Engineer. In this role, you will provide first-contact technical support and assist with projects to maintain stable IT environments. Candidates should have 3-4 years of IT support experience and knowledge across various technologies, including Windows and Azure. The position offers a comprehensive benefits package...

A global investment advisory firm in Cape Town is seeking an IT Support Specialist to provide first and second-line technical support. The ideal candidate should have 2-4 years of experience in IT support, emphasizing teamwork, analytical skills, and collaboration. Responsibilities include managing ticket volumes, participating in IT infrastructure migration, and ensuring excellent customer...

A leading retail company in Cape Town is seeking an IT Service Desk Coordinator with at least 5 years of experience in a Service Desk environment. The role involves providing 2nd and 3rd line support to stores, managing escalations, and contributing to knowledge base documentation. The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and a customer...

A leading South African company is seeking a Service Engineer to join their Cape Town team. The role involves delivering hands-on, technical support, managing user incidents, and collaborating with a team to ensure seamless operations. Candidates should have a minimum of 3 years in IT support, solid experience with Windows systems, and strong troubleshooting skills. A collaborative and...

A leading cloud solutions provider in Cape Town is seeking a Customer Service Advisor for a shift-based role. The successful candidate will handle calls and online chats, providing technical support to students during exams. Excellent customer service skills and some technical experience are desirable. The position offers a hybrid working environment and opportunities for career progression. Join...

A prominent technology services company in Cape Town is seeking a Technical Support Advisor to enhance customer satisfaction through effective issue resolution. The ideal candidate must have at least 24 months of call centre experience and be proficient in handling technical queries. The role offers a competitive monthly salary along with comprehensive benefits, including medical aid and a...

Job Spec: IT Engineer - Service Desk Support Job description As a member of our team, you'll have the opportunity to work with various technologies and provide exceptional service to our customers. The role will eventually become a Cape Town office-based (Century City) - for now, it will be remote. Only apply if you are looking for a long-term role/ team you can grow with and are happy to move...

A leading multinational company in Cape Town is seeking a dedicated IT Support Technician. This role entails providing technical support to users, managing user queries, and ensuring seamless desktop installations and maintenance. Qualified candidates will possess a Diploma in IT and relevant experience. The position requires strong problem-solving skills and the ability to work under pressure in...

About the job IT Support and Security Engineer L3 IT Support and Security Engineer L3 Join a High-Growth Australian MSP Remote Role (Darwin Hours) IT Support & Network Engineering | Market Related | Remote (South Africa, AU Hours) About Our Client Our client is a fast-growing Australian IT Managed Services Provider with a dynamic, mission-driven team supporting a diverse clientele across...

Join a forward-thinking company as an IT Customer Engineer, where your innovative mindset and technical expertise will shine. In this dynamic role, you will engage in the design and maintenance of IT systems, ensuring seamless installation and configuration. Your troubleshooting skills will be put to the test as you provide top-notch customer support, identifying problems and delivering effective...

An IT services firm in Cape Town is looking for a dedicated IT Support Specialist to assist with the installation and configuration of hardware and software. The role involves monitoring systems, troubleshooting issues, and providing support to staff. Candidates should have at least a high school diploma and a willingness to learn. Additional education or certification in IT is a plus. This is an...

A leading IT service provider is looking for an IT Systems Engineer located in Cape Town. The ideal candidate will provide technical support and assistance to clients while ensuring ticket management and compliance with service standards. Responsibilities include troubleshooting Windows systems, basic networking, and customer service. A minimum of 3 years experience in IT support and relevant...

A leading software company in Cape Town seeks an IT Field Technician to deliver outstanding customer support and technical assistance. The role involves installing and maintaining hardware, troubleshooting issues, and managing service requests. Candidates must have at least 3 years of experience, CompTIA Network+ certification, and a valid driver's license. Join a dynamic team dedicated to...

About the job German Speaking IT Support Specialist Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital...

A growing IT services provider seeks an SLA Account Manager in Cape Town to manage client relationships within SLA agreements. This role includes owning support tickets and delivering high-quality IT support. Candidates should have strong knowledge of Microsoft 365, Windows support, and basic networking. The position also entails both technical client support and the ability to foster client...

A technology support company in Cape Town is searching for a Junior IT Systems Engineer. This role focuses on providing technical assistance to clients, troubleshooting various IT issues, and ensuring compliance with service protocols. Candidates should have at least 3 years of IT support experience, familiarity with Windows and Microsoft 365, and strong communication skills. The position offers...

A leading recruitment agency is looking for an IT Support Engineer in Cape Town. This hands-on role involves delivering IT support to SLA clients, managing support tickets, and providing excellent customer service. The ideal candidate has strong Windows desktop support and Microsoft 365 skills. Competitive salary between R22,000 and R28,000 per month offered, along with opportunities to grow in a...

A reputable IT services provider in Cape Town is looking for a service-driven SLA Account Manager to join its team. The position requires managing client relationships and delivering quality IT support based on SLA agreements. Candidates should possess strong skills in Microsoft 365 administration, Windows support, and have a solid understanding of networking. The role will involve both remote...

Main Purpose of the Job Responsible for the timely and effective response to the full spectrum of IT user queries and problems by providing technical support to users including performing desktop software and hardware installation; performing routine maintenance on data centre equipment, troubleshooting problem areas (in person, or remotely), providing end-user assistance where required and...

Responsibilities - Assist with installing and configuring computer hardware, software, systems, networks, printers, and scanners. - Help monitor and maintain computer systems and networks. - Respond to basic service issues and requests under supervision. - Provide support and guidance to company staff in the use of various technologies. - Assist with setting up accounts for new users and...