Support Manager jobs

Minimum Education and Experience Requirements: - High expertise in Project Management protocols. - Degree in Business Information Systems or similar. - Project Management degree. - Knowledge in Freight Forwarding Business Applications. - Knowledge in Transport Management Systems and SQL is a plus. - Understanding of Finance and related Reporting is a plus. - Experience in Freight Forwarding,...

Qualifications: - Trade / B.Tech / B. Degree (Electrical/Mechanical Engineering) Experience: - 8 years experience in the heavy earthmoving equipment and mining environment - 2 years supervisory management (an advantage) - Experience maintaining rope shovels and electric loaders essential Specific Knowledge Requirements: - Computer Literate MS Excel. - Customer and Supplier liaison. - Technical...

Are you a strategic leader with a passion for empowering clients through exceptional training, seamless implementation, and world-class support? Join our client dynamic team and play a pivotal role in shaping how organisations adopt and thrive with our cutting-edge software solutions. About the Role: As the Manager of Training, Support and Implementation, you’ll lead a high-performing team...

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

Office Location: Century City, Cape Town, South Africa In Office Requirement: In-office, 5 days per week This role Why Midnite? Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the games they...

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

Overview Hire Resolve’s client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets & tracker Managing support staff Managing new product testing process Managing faults on products Managing Replacement stock Running training sessions Requirements: Preferable...

Key Outputs Grow market share and recognize new sales and aftersales opportunities Manager and lead the team of PSSR's to achieve set target and objectives. Build, establish and maintain strong, long-term customer relationships and ensure customer solutions. Own the customer experience and drive net loyalty score. Leads solution development and innovative efforts and ideas as identified and...

Title: Support Operations Project Manager Location: Hout Bay, Cape Town Department : Technical Support Reporting to : Project Manager Other Key Internal Relationships : Teams - Technical Support, Project Management, Customer Success, Sales Type: Full-time Company Description Stock2Shop is a leading cloud-based ecommerce software company that helps wholesalers, distributors, manufacturers,...

Company Description Kontak Recruitment, a Recruitment Agency & one of the leading personnel & recruitment agencies in Johannesburg South Africa. Trusted employment and staffing agencies, recruiting top staff & personnel for companies hiring throughout the employment spectrum. Permanent and contract placements agency. Professional & Reliable Recruitment Services. Hire certified Staff for entry...

Experiencing together a unique human adventure Animal health is key to the health of the planet. Working at Virbac means taking part in a unique human adventure in which the engagement of each individual contributes to its evolution. Encouraging internal mobility between positions and countries, offering individual development plans and building a partnership based on trust between managers and...

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary This role will support the execution and...

Key Responsibilities - Team Management & Development (South Africa): Lead the setup, daily management, performance appraisal and capability building of the local technical support team; ensure efficient team operations to cover and support the entire Southern African market. - Customer Service System Development: Establish and optimize regional customer service channels and processes (including...

- Oversee the daily operations of the Customer Support team to ensure smooth workflow, timely execution of tasks, and adherence to established processes and timelines. - Monitor and motivate team members to achieve daily, weekly, and monthly KPI targets. - Track efficiency and activity levels of agents to ensure timely responses to inquiries in line with internal SOPs and SLAs. - Analyse gaps in...

Location City of Ekurhuleni Remuneration R to R Total cost to company Assignment Type Fixed Term Contract Minimum Requirements: - B. Admin, B. Public Admin, B. Com or Relevant Equivalent NQF Level 7 Qualification. - 8 Years relevant Management Experience of which at least 4 Years must have been at Senior management level - NQF Level 5 Finance Management Qualification (MFMA) in terms of...

Hire Resolves client is seeking an experienced Development & Support Manager to lead their software development, IT infrastructure, and technical support operations. This role is a strategic bridge between developers, engineering, IT management, and business leadership—ensuring seamless software delivery, system reliability, and exceptional customer experiences.

Job Description If customer service is your forte, then look no further! A fantastic opportunity has become available in the Logistics industry based in Cape Town for a Client Support Manager. Requirements include: •Tertiary qualification in Supply Chain/ Logistics •Must be an Advanced Computer user (Excel especially) •5+ years’ experience dealing with clients in the FMCG...

Hire Resolve's client in the renewable energy industry is urgently seeking the expertise of a Technical Support Manager in Cape Town. Responsibilities: - Supporting clients - Managing the support tickets & tracker - Managing support staff - Managing new product testing process - Managing faults on products - Managing Replacement stock - Running training sessions Requirements: - Preferable...

Are you a seasoned operations leader with a passion for creating seamless internal support environments? A leading company in the renewable energy sector is looking for an experienced Support Services Manager to join their senior management team. This role is central to the efficient operation of a multi-disciplinary team that designs, develops, and manages utility-scale solar energy projects....

Hire Resolve is working with a leading innovator in the renewable energy sector to find a Technical Support Manager with a strong electrical engineering background and a passion for solar technology, to join their team in Benoni, Gauteng. If you're looking for a career-defining move, this opportunity is for you Minimum Requirements: - Red Seal Certification (Wireman's license...