Service Support Manager jobs in Pietermaritzburg

About the job Support Engineer (Proactive Services) Join a dynamic and fast-growing technology services provider Remote South Africa | Salary: Negotiable | Hours: 8AM to 5PM UK About Our Client Our client is a young, dynamic, and ambitious technology services business with a strong heritage dating back to 1997. The company has consistently achieved impressive growth, averaging 23%...

Applications are invited for a suitably qualified individual to take up the position of Engineering Services Support Technician. The main purpose of the job is to provide a technical support function to Operations at Nortech. This will encompass functions that ensure the smooth running of the production area by providing support when technical difficulties are encountered, alternate component...

Job Summary At The Elite Job, we are committed to providing exceptional customer service and technical support to our diverse clientele. We are seeking a highly motivated and skilled Technical Support / Customer Service Representative to join our dynamic team. This is a remote position, allowing you to work from anywhere while contributing to our mission of delivering top-notch support. The...

Client Service Delivery Manager 480,000 - 720,000 R per year Job Description Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail,...

Senior Project Manager - IT Shared Services About the job Senior Project Manager - IT Shared Services Contract position (remote) - Bachelors degree in Computer Science, Information Systems, or related field required. - At least 8 years of experience in IT management, including 5+ years of project management experience - Strong leadership skills and ability to lead teams to achieve project...

Our client is seeking an experienced Customer Service Leader to enhance the team’s capability in handling customer complaints effectively with a customer first approach. The ideal candidate will possess strong leadership skills, with a background in team management and a proven record of delivering exceptional customer service. While driving continuous improvement based on the feedback received...

Job Type: Full-time Location: Remote (work from the Philippines, South Africa, or Pakistan on US Central Time) Salary: 650–1,100 USD/month (based on experience) Start Date: Immediate About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital...

Company Description Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully‐supported online high school programmes. As a social enterprise, Valenture Institute is also committed to levelling the playing...

Job Summary: The SayPro Content Management Services Fellow will play a pivotal role in developing and managing content strategies, creating and optimizing content, and ensuring effective content distribution across various channels. This role requires a detail-oriented individual with a strong understanding of content management systems (CMS), SEO, and social media. The Fellow will work closely...

NetSuite Project Manager - Managed Service Join to apply for the NetSuite Project Manager - Managed Service role at MacroFin. About the Role Are you a proactive Project Manager who thrives in dynamic environments and brings clarity to complexity? We’re looking for a Managed Services Project Manager to join our award‑winning NetSuite Partner, MacroFin. In this role, you’ll be at the heart of...

Business Services & Outsourcing Senior Manager We’re on the hunt for a dynamic Senior Manager to join our growing BS&O Mid-Market team. This isn’t your average accounting role, you’ll be at the forefront of shaping our go‑to‑market strategy, delivering high‑impact work, and helping fast‑growing businesses thrive. About The Role You’ll lead the charge in expanding our Accounts and Financial...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Listing reference: atns_ Listing status: Online Apply by: 4 April 2025 Position summary Job category: Operations Management Contract: Permanent Remuneration: Market Related EE position: No Introduction To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities - Lead a dynamic...

Business Support Executive - Data & Content Management Permanent employee, Full-time – South Africa, Remote. Salary: 400,000 – 580,000 R per year. Job Description At SmartPA, we don’t just provide support – we transform it. Our mission is to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global...

About the job Technical Client Service Manager Technical Client Service Manager Be the strategic and technical partner clients rely on in a growing SaaS company. Remote | SaaS industry | R30,000 per month | 08:00am 17:00pm About Our Client Our client is a fast-growing SaaS solutions provider helping businesses streamline operations and boost productivity through innovative platforms. They...

SENIOR ENGINEERING SERVICES SUPPORT TECHNICIAN Applications are invited for a suitably qualified individual to take up the position of Engineering Services Senior Support Technician. The main purpose of the job is to provide a technical support function to both the Operations and Sales departments at Nortech, as well as providing external Customer support on existing products. This will...

About the Role We are seeking a dynamic and highly motivated Support/Account Manager to join our growing team. In this role, you will be responsible for managing client accounts from the point of sale, ensuring a seamless onboarding experience and ongoing client satisfaction. Acting as the primary point of contact, you will play a key role in building long-term client relationships and ensuring...

About the job Customer Support/Account Manager Customer Support / Account Manager Location: Remote (Johannesburg or Cape Town) Salary: R18,000 R23,000 per month Working Hours: UK Hours (8AM4PM or 9AM5PM) We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team. This role is key to delivering a first-class service to our customers, from the point of...