service operation jobs

Client Services & Operations Support Officer Asset Loans & Vehicle Finance | Full-Time | Cape Town Summary Looking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services...

Job Description: Representing the organization in service contract negotiations and onboarding discussions. Overseeing service and project execution from inception to delivery. Developing and implementing operational strategies aligned with the organization's goals. Preparing monthly and quarterly operational performance reports. Ensuring adherence to industry regulations, government tender...

A leading customer experience solutions provider is seeking an Associate Director of Operations in Cape Town, South Africa. The role focuses on optimizing operations, managing budgets, and enhancing team performance to drive business success. Ideal candidates will possess over 5 years of experience in operations management, with strong communication and negotiation skills, preferably in the...

A leading storage solutions provider in Gauteng is looking for a Store Manager. The role involves supporting store operations, managing a team, and delivering exceptional customer service. Ideal candidates should have over 2 years of retail management experience and demonstrate strong leadership and communication skills. This position offers a vibrant environment to inspire and develop the team...

A leading fast-food chain in South Africa is seeking an experienced restaurant manager to oversee operations and ensure high-quality service. Responsibilities include managing staff, maintaining customer satisfaction, and optimizing profitability. The ideal candidate will have a minimum of 3 years in fast-food service, excellent management skills, and be able to address customer complaints...

A technology services provider seeks a Technical Services Manager in Cape Town to lead service delivery operations across Helpdesk and Technical Services teams. The successful candidate will ensure superior customer experience and maintain client environments. Candidates should have Matric, 5+ years in technical support, and leadership experience in an MSP environment, along with strong...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

About the job (BPO Financial Services) Chief Operating Officer This Chief Operating Officer (COO) directs, administers and coordinates the internal activities of the Company in accordance with policies, goals and objectives established by the Chief Executive Officer (CEO) and Board of Directors. The Company has in excess of 650 employees and aims to grow to 1 300 employees in the next four...

A property management company in Kempton Park is looking for an experienced professional to oversee branch operations, manage staff, and ensure high standards of client service. Responsibilities include driving sales, maintaining a welcoming environment, and ensuring compliance with security and safety protocols. Ideal candidates will have at least 2-3 years of experience in a similar role,...

A prominent retail company in Cape Town is seeking an Assistant Store Manager. In this role, you will manage daily operations, guide staff, and ensure top-notch customer service. Ideal candidates will have 3-5 years of retail experience, strong stock management skills, and the ability to train others. Benefits include comprehensive medical and retirement plans. Join us to lead a dedicated team in...

A leading South African financial services group is seeking an experienced Branch Manager in Mthatha. Responsibilities include managing branch operations, servicing agents and brokers, and overseeing all aspects of insurance such as fire and motor vehicle claims. The ideal candidate must have a degree or diploma along with 6 to 8 years of experience, or 10 years of related experience. A strong...

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...

A security services firm in Welkom is looking for a Branch Manager to oversee operations and ensure compliance with client security requirements. This role requires a strong candidate with at least 5 years of experience in the security industry, a matric certificate, and PSIRA Grade A registration. The ideal candidate will also possess excellent communication, planning, and leadership skills....

A leading systems management company in Limpopo seeks an Operations Manager to oversee branch activities, manage sales and customer relationships, and ensure effective warehouse operations. The successful candidate will work to achieve financial targets and maintain high customer service standards. Suitable applicants should have a strong background in sales management, team leadership, and...

A retail company is seeking a candidate to lead and manage daily store operations in Pretoria, Gauteng. You will be responsible for ensuring that overall objectives and targets are met while providing exceptional customer service. The ideal candidate should have experience in retail management and a strong focus on achieving targets. This is a fantastic opportunity to lead a dynamic team and...

A global financial services company located in Cape Town is looking for a Service Delivery Manager. This role involves managing client service delivery, resolving operational queries, and ensuring quality support. The ideal candidate should have over 4 years of relevant experience, strong analytical skills, and excellent communication abilities. The position offers an opportunity to work in a...

A healthcare organization in Rustenburg is seeking an experienced manager to oversee the Operating Room and Endoscopy lab. The ideal candidate will have a Master's degree, RN license, and at least two years of managerial experience in a related field. Responsibilities include budget management, staff recruitment, and strategic planning for surgical services. This role offers opportunities for...

Operations Manager: Professional Services - Hybrid (currently 2 days in office) - Johannesburg (Rosebank) or Cape Town (Techno Park, Stellenbosch) Location: Rosebank (Johannesburg) Work Model: Hybrid work model (2 days per week in office) Travel: Infrequent travel to clients and Genasys offices will be required WHO ARE WE? The Genasys story began in 1997 with a visionary founder who...

A leading software solutions provider in Johannesburg is seeking an experienced Operations Manager to be part of the Professional Services division. You’ll manage a high-performing team to deliver effective solutions on time and on budget in a hybrid work model. The ideal candidate has at least 8 years of operational leadership experience, a background in technical delivery management, and...

Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across policy, claims, and billing functions. Role...