Service desk agent jobs in Somerset West

Company Description Episodic is a dynamic financial services provider specializing in health solutions for the retail and SME markets. We offer innovative and flexible medical insurance products designed to meet the diverse needs of our customers. Our emphasis on choice ensures affordability without compromising on quality. Episodic is dedicated to delivering impactful solutions that support...

We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. You need to be genuinely excited to help customers. You must be patient, empathetic, and have great interpersonal skills. An ideal candidate can gather information and...

Are you a motivated, target-driven professional with excellent communication skills? We are seeking a dynamic Health Insurance Sales Consultant to join our team. In this role, you will engage with potential clients via inbound calls, provide clear and professional explanations of our health insurance products, and recommend suitable plans tailored to their needs. You will build strong client...

Duties and Responsibilities: - Take responsibility for customer service and lead coordination in a professional and timely manner by accurately loading and qualifying sales leads according to relevant criteria - Actively monitor various online platforms (LMS, CMS, etc) & identify potential sales opportunities - Provide a good customer service experience through effective communication, listening...

Supply first line IT support - Executes tasks in order of importance - Follow up on existing and outstanding tickets - Ensure all outstanding open tickets are closed in time - Managing all teams breaching tickets and escalate accordingly - Work closely with resolver groups to ensure timely updates are sent to requestor - Logging of calls with outside suppliers / Business partners - Assists the...

About Surex Surex is a fast-growing financial services business specialising in risk cover solutions for government employees. We pride ourselves on ethical advice, strong support structures, and empowering our sales agents to earn what they are truly worth. We are expanding our sales force and are looking for ambitious, self-driven Sales Agents who want uncapped earning potential with full...

Distinguished Estate, Hotel & Spa based close to Somerset West is seeking a capable and service-driven Reservations Agent to join their Reservations team, based at the hotel and supporting two private villa rentals within the collection. This role is ideal for someone who enjoys being at the heart of the guest journey ensuring a seamless experience from managing enquiries, converting bookings...

At the Faircape Group, we're not just redefining retirement living — we're shaping the future of healthcare within luxury retirement villages. Our six world-class facilities feature modern, technologically advanced Healthcare Centres that provide everything from frail care and dementia support to sub-acute recovery and assisted living. For nearly four decades, the Faircape Group has shaped South...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

We are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and funky work...

Sales Agents Job description OVERVIEW OF THE ROLE Store Controls and Management- Ensure the store is fully operational at opening hour every morning.- Be ready and in place to meet and assist customers.- Drive sales to ensure sales targets are met and exceeded.- Assist fellow colleagues during busy periods and stand in for them during breaks and during periods of absence.- Maintenance of the...

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

REQUIREMENTS - Matric, bachelors degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field Highly Advantageous - 35 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong leadership...

Ready for a Fresh Start in 2026? We're looking for confident, motivated individuals to join our growing team If you've got sales experience, love speaking to people, and can turn any incoming call into a sale, we want to meet you What Were Looking For: - Fluent in Polish - Proven sales skills - able to convert inbound calls into confirmed sale - Excellent communication and customer service...

The main accountabilities are the achievement of all sales targets, follow policies and procedures (OHS and COVID-19, stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows: - Adhere to “The Telkom Way” policy to ensure excellent customer service. - Maintain optimal customer service...

Job Desciption:Laduma Bet is a small startup in the online betting business, and they are currently recruiting for Online Betting Clerks / Call Centre Staff to join their operations team, reporting to the Senior Manager. In this role, you’ll be the first point of contact for our customers—assisting them with placing bets, handling account queries, and ensuring a seamless betting experience. If...

We are currently recruiting Dutch Speaking Customer Service Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and...

We are currently recruiting Italian Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and funky work...

We are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and funky work...

We are currently recruiting German Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy the unique and funky work...