service centre manager jobs in Klerksdorp

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

Overview Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Team Leadership - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring - Tracking key performance metrics, such as response times and resolution rates, to...

Client Service Delivery Manager 480,000 - 720,000 R per year Job Description Who We Are At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail,...

Our client is seeking an experienced Customer Service Leader to enhance the team’s capability in handling customer complaints effectively with a customer first approach. The ideal candidate will possess strong leadership skills, with a background in team management and a proven record of delivering exceptional customer service. While driving continuous improvement based on the feedback received...

Join to apply for the Call Centre Agent (Nightshift) role at ReWorks Solutions. Job Opening: Call Centre Agent (Nightshift) Type: Full‑Time, Work from Home Hours: Shift Schedules Pay: Monthly USD Salary Responsibilities - Answer incoming calls, emails, and messages from clients and respond to inquiries in a timely, professional manner. - Schedule, reschedule, and confirm appointments using...

USA Global Marketing is dedicated to delivering value‑driven solutions through a combination of needs analysis and cost comparisons. We work collaboratively with clients to support their organizational goals while maintaining affordability. Emphasizing partnership, we aim to become an integral part of each client’s journey toward success. Our mission is rooted in providing exceptional service...

Senior Project Manager - IT Shared Services About the job Senior Project Manager - IT Shared Services Contract position (remote) - Bachelors degree in Computer Science, Information Systems, or related field required. - At least 8 years of experience in IT management, including 5+ years of project management experience - Strong leadership skills and ability to lead teams to achieve project...

Detail : What You'll Bring Essential Requirements - 4-5 years' experience leading and delivering SAP IBP projects - Strong expertise in SAP IBP Supply Planning (mandatory) - Proven ability to work effectively within global teams across multiple time zones - Experience collaborating with senior stakeholders internationally - Deep understanding of process integration between planning and...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Job Type: Full-time Location: Remote (work from the Philippines, South Africa, or Pakistan on US Central Time) Salary: 650–1,100 USD/month (based on experience) Start Date: Immediate About Huzzle At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital...

Overview Canonical Cape Town, Western Cape, South Africa Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and...

Company Description Valenture Institute partners with the world’s leading education institutions to transform physical limitations into digital opportunities. We create new opportunities for students to choose an aspirational online learning experience by offering fully‐supported online high school programmes. As a social enterprise, Valenture Institute is also committed to levelling the playing...

NetSuite Project Manager - Managed Service Join to apply for the NetSuite Project Manager - Managed Service role at MacroFin. About the Role Are you a proactive Project Manager who thrives in dynamic environments and brings clarity to complexity? We’re looking for a Managed Services Project Manager to join our award‑winning NetSuite Partner, MacroFin. In this role, you’ll be at the heart of...

Job Summary: The SayPro Content Management Services Fellow will play a pivotal role in developing and managing content strategies, creating and optimizing content, and ensuring effective content distribution across various channels. This role requires a detail-oriented individual with a strong understanding of content management systems (CMS), SEO, and social media. The Fellow will work closely...

About the job Technical Client Service Manager Technical Client Service Manager Be the strategic and technical partner clients rely on in a growing SaaS company. Remote | SaaS industry | R30,000 per month | 08:00am 17:00pm About Our Client Our client is a fast-growing SaaS solutions provider helping businesses streamline operations and boost productivity through innovative platforms. They...

Business Services & Outsourcing Senior Manager We’re on the hunt for a dynamic Senior Manager to join our growing BS&O Mid-Market team. This isn’t your average accounting role, you’ll be at the forefront of shaping our go‑to‑market strategy, delivering high‑impact work, and helping fast‑growing businesses thrive. About The Role You’ll lead the charge in expanding our Accounts and Financial...

About SayPro: SayPro (Southern Africa Youth Project) is dedicated to empowering youth and communities through various initiatives, including education, skills development, and entrepreneurship. We are looking for a passionate and skilled volunteer to assist in our Content Management Services, playing a crucial role in enhancing our digital presence and communication efforts. Position...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer‑reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer‑reviewed research confirms...

Canonical Cape Town, Western Cape, South Africa Join or sign in to find your next job Join to apply for the Engineering Manager, Managed Services role at Canonical Canonical Cape Town, Western Cape, South Africa 3 days ago Be among the first 25 applicants Join to apply for the Engineering Manager, Managed Services role at Canonical Canonical is a leading provider of open source software and...