Service Centre Agent jobs in Johannesburg

Are you an experienced professional from a top-tier security service company looking for your next exciting opportunity? Look no further! We're seeking a talented individual to join our international CCTV client on a 3-month contract in Bramley. Job Description: -Client Interaction: As a call Centre agent, you'll be responsible for attending to clients over the phone, serving as a vital part of...

Job Desciption:On the Dot a division of Novus Holdings is looking to appoint a dynamic and energetic individual to assume responsibility as Service Centre Agent. The position will be based in their offices in Ormonde.Key Duties and Responsibilities:- Inbound and outbound calls- Handling publisher complaints and queries- Handling Customer queries and complaints- Data importing, compiling print...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

We are looking for highly Motivated Call center agents eager to learn and grow in the Call Centre Industry.. Job Responsibilities and Duties: - Management and resolve customer complaints. - Sell products and place customer orders telephonic - Identify and escalate issues to supervisors. - Provide product and service information to customers. Requirements:Must be able to speak fluent...

What will you do? Santam Travel Insurance has a position available for a Call Centre Agent (6 month Fixed Term contract) who will be based in Illovo. Interact with clients (telephonically or on a face to face level) Operate in an Inbound call centre environment Maintain excellent product knowledge Provide correct, factual information relative to products and benefits in accordance with the...

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The Customer Service Contact agent is the first line of contact for iStore clients. This...

FULL JOB DESCRIPTION Join our Randburg team! Call Centre Agent Wanted. Earn through commission only. THE JOB AT A GLANCE The Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry. WHAT WILL YOU DO? Handle customer inquiries telephonically: - Provide customers with accurate product and service information in an efficient manner. - Verify/authenticate client details. - Adhere...

Call Centre Agents (6-Month Contract with Possible Extension) ? Location: Johannesburg My client is looking for Call Centre Agents to join their team on a six-month contract, with the possibility of going permanent based on performance. Responsibilities: - Answering & Routing Calls: Manage incoming calls by greeting students and parents, and directing them to the correct departments using...

We are looking for goal-driven and confident call centre agents to join our dynamic sales team. If you have a passion for sales, strong communication skills, and the ability to close deals, this opportunity is for you! Responsibilities: - Make outbound calls to potential customers and promote internet fibre packages. - Handle objections professionally and convert leads into sales. - Meet and...

- Local citizens - Certificate in Call Centre - Min 1yrs experience in a call centre environment - Excellent communication skills - Strong computer literacy - Own transportation

About Us: Join a dynamic, multilingual contact centre that supports global clients across various industries. We pride ourselves on delivering exceptional customer service and fostering a collaborative team environment. Key Responsibilities: - Handle inbound and outbound calls in French and English - Assist customers with queries, complaints, and product support - Maintain accurate records of...

Position:Agent: Call Centre and Admin Position Purpose:The role incorporates the contacting of identified High Risk beneficiaries with the purpose of support and information sharing in the Beneficiary Management area and to participate in the “exceed the customer expectations” principles of the organisation. Experience:1 - 2 years call centre experience, preferably in the medical...

GENERAL PURPOSEYour role is to sell and provide after sales service support of our products to our chosen target market.You will do this through understanding and learning our product set, our value added services and our art of selling and supporting.RESPONSIBILITIES- Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and follow-ups)-...

Our client has an opportunity available for a Contact Centre Manager in the Customer Service department. Requirements: - Matric - Degree or Diploma in Commerce or Human Science would be advantageous. - 3 years’ experience in dealing with financial service and retail products. - 3 years management experience in a medium to large size contact centre. - 2 years’ experience in complaints management...

Provide excellent customer service to clients both telephonically and face to face as well as via email and WhatsApp. Ensure email and telephonic enquiries for spares/parts are completed timeously. Liaise with clients /suppliers both telephonically and face to face. Quotes/invoices on parts requested by clients both telephonically and via email as well as walk ins. Payments on quotes before...

Job description Requirements § Matric is compulsory § Strong communication skills § Presentable § Clear criminal record Duties and Responsibilities - Answering phones from customers professionally and responding to customer inquiries and complaints - Researching required information using available resources - Handling and resolving customer complaints regarding product sales to customer...

Job Description To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met. - Act responsibly with work related resources to contribute to cost containment. - Address customer needs in order to meet or exceed customer expectations. - Build and maintain stakeholder...

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...