senior operations manager jobs in Observatory

Ascensos is an award-winning omnichannel contact centre dedicated to bringing a fresh approach to retail customer care. We believe that all customers deserve an exceptional customer experience. And that's what we deliver. We help brands, and their customers stay in love. Whether it's clients or colleagues, delivering with a personal touch is truly important to us. We work with a diverse range of...

Key Points. Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Working Pattern – 40 Hours per week – 24/7 Rotation Contract Type – Permanen/t Why work for Foundever?Are you an experienced Contact Centre Senior Operations Manager? We are looking for strong Leader to undertake the role of Senior Operations Manager for...

Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Contract Type – Permanen/t Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong Leader to undertake the role of Senior Operations Manager for our site in Cape Town . At Foundever, you will find our...

A global Business Process Management leader is seeking a General Manager – Operations for their Corporate Travel division in Cape Town. This role involves overseeing daily operations, leading teams, and managing client relationships. The ideal candidate will have at least 5 years of senior managerial experience, preferably in corporate travel, with strong leadership and decision-making skills....

Key Points Salary Negotiable (Dependent on Experience) plus medical aid & pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week – 24/7 Rotation. Contract Type Permanen/t. Why work for Foundever? Are you an experienced Contact Centre Senior Operations Manager? We are looking for a strong leader to undertake the role of Senior Operations Manager for our site in Cape...

Hospitality Hire is recruiting on behalf of our client, a 4-star hotel in Cape Town, we are recruiting a highly experienced Hotel Duty Manager to join a senior operational leadership team. This is a key management role for a confident hospitality professional capable of overseeing all hotel departments, working closely with the General Manager and Deputy General Manager, and acting as the first...

Job Description Senior Operations Manager to lead our operations. This role is pivotal in driving service excellence, operational efficiency, and client satisfaction across diverse business process outsourcing functions. The successful candidate will be a strategic leader with proven experience in scaling teams, optimizing processes, and fostering a culture of accountability and...

What We're Looking For:The Sr Manager, Learning Operations will be accountable to achieving growth and profitability targets set out for the production and presentation teams within Executive Education Learning and forecasting the requirements based on desired business objectives. The role is responsible for improving the performance, productivity, efficiency and profitability of specific teams...

Senior Operations Manager At TTEC, we're all about the Human Experience. Elevated. As a Call Center Senior Operations Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You'll be Doing Do you have a passion for leading, mentoring and coaching?...

Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated services. Key Responsibilities: ? Strategic Leadership - Own end-to-end delivery of...

As the Senior Operations Manager you are responsible for the performance of all employees within your remit. Key objectives is to provide an employee-oriented, high-performance culture that emphasizes on empowerment, quality and productivity while ensuring that company goals are achieved and exceeded.Minimum requirements:- Matric- Related qualification preferred- 3 - 5 years experience managing...

Who We Are Looking ForWe are seeking an experienced and detail-oriented Journey Management, Senior Project and Operations Administrator who thrives in a fast-paced environment. You will play a critical role in ensuring journey management projects are delivered on time, on budget, and in line with company safety and compliance standards. If you are organized, proactive, and able to balance both...

ABOUT US At Totalstay, we're not just managing properties; we're setting trends in the hospitality industry! Celebrating a decade of excellence with Totalstay, we've redefined the guest experience and positioned ourselves at the forefront of the aparthotel sector. As our CEO passionately states, “We're not here to follow trends; we're here to set them.” We're looking for a dynamic and...

Senior Sales & Operations Consultant Location: Cape Town (CPT) Salary: R25,000 CTC Overview An established services business is seeking a Senior Sales & Operations Consultant to manage client bookings from quotation through to successful service delivery. This role requires a highly organised individual who can balance client-facing responsibilities with operational coordination, ensuring...

What Were Looking For: Must-Have Skills & Qualifications: - 5+ years of experience in a NOC or IT MSP environment. - Deep knowledge of Windows Server (2012 R2 through 2022). - Mastery of Active Directory, DNS, DHCP, IIS, and PKI. - Comfortable with VMware vSphere 6.5+, Hyper-V, and SAN/NAS storage systems. - You understand VLANs, routing, and firewalls like a second language. - Proficiency in...

A global leader in customer experience solutions is seeking an Associate Director of Operations in Cape Town, South Africa. This role involves optimizing operations and leading teams to ensure industry-leading customer service. The ideal candidate should have a minimum of 5 years of experience in a senior Operations Manager role, strong communication and negotiation skills, and expertise in...

A luxury retail brand in Cape Town is looking for a Senior Stock Controller to manage stock inventory and ensure efficient operations. The role involves maintaining stock in optimal condition, managing deliveries, and enhancing client experiences. Candidates should possess excellent organizational skills and experience in retail environments. You will be part of a dynamic team, contributing to...

This role is suited to a highly organised tourism professional who thrives in a fast-paced, client-facing environment and is comfortable balancing consulting, operational coordination, and after-hours standby responsibilities. This is not a junior role - you need to be confident, accurate, and able to manage complex, multi-day bookings from start to finish. Key Responsibilities: - Capture,...

A leading customer experience company is seeking a Senior Operations Manager in Cape Town. The role involves achieving strategic goals, driving KPI performance, and fostering client relations. Ideal candidates will have over 5 years of experience in contact centre operations, exceptional leadership capabilities, and strong problem-solving skills. Benefits include a negotiable salary based on...

A leading contact center firm in Cape Town is looking for a Senior Operations Manager to enhance their operational performance and client satisfaction. The role requires exceptional leadership, a minimum of 5 years’ experience in contact center management, and the ability to drive KPI performance effectively. The successful candidate will be responsible for achieving service quality and...