Senior Associate Operations
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WNS Global Services
Centurion
Associate role is to support the proactive and reactive retention of customers wanting to cancel their service contracts by doing the following: - Calling customers to find out if they were happy with a service they received at retailors - Escalate to retailors or CRC if the customer complains about the service or mechanical faults - Verify and update customers details - Update leisure interest... |
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5 hours ago
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