Real Time Administrator jobs

Responsibilities and Duties - Monitor phone queues, email queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels. - Consult with call centre management to determine best course of action to fill resource needs/maintain service levels. - Maintain consistent communication with the Client’s Forecasting & Planning...

A leading global business process management firm is seeking a Real-Time Analyst in Cape Town. This role involves monitoring real-time staffing, analyzing performance metrics, and ensuring adherence to service level targets. The ideal candidate will have a relevant degree, strong analytical and problem-solving skills, and experience in a contact center environment. Proficiency in WFM software and...

A well-established supplier and transporter in Empangeni seeks a full-time 24 Hour tracking controller. The ideal candidate will monitor vehicle movements with GPS systems, manage incidents like breakdowns and driver compliance. Strong problem-solving and communication skills are essential, along with integrity and the ability to work 24/7 shifts. The role involves real-time alerts, collaboration...

A leading technology solutions provider is seeking an experienced AWS Data Engineer to design, build, and support scalable, secure data platforms on AWS. The role involves creating cloud-native data pipelines, working with AWS data services, and supporting both batch and real-time processing. Candidates should have a Bachelor's degree in Computer Science or Engineering, AWS certifications, and...

- 5-10 years of experience working within security operations centre with focus on threat hunting and validation. - The candidate must be well-versed in KQL and monitoring SIEM platforms. Required certifications Key responsibilities - Responsible for detecting, analysing and prioritising security incidents in real-time. - Strong competence in using SIEM platforms and identifying false...

A healthcare staffing agency is seeking a Nurse Scheduling Coordinator to manage shift coverage for healthcare facilities. This remote role involves high-energy communication and problem-solving in real-time. Ideal candidates thrive under pressure and possess excellent communication skills. Experience with U.S. long-term care staffing is preferred. The position requires internet and power...

- Locations ZA Cape Town C40 (Work From Office) - Job Role Real Time Analyst-Real Time Analyst (RTA) - Experience (In Years) 0-3 Job Description - Continuously track key metrics like call volume, agent availability (ACD status), queue wait times, and schedule adherence. - Adjust staffing, breaks, and agent assignments in real-time to handle unexpected spikes or dips in demand. - Ensure proper...

A leading service company in Cape Town seeks a Real Time Analyst to manage real-time metrics and agent schedules. You will handle staffing adjustments and generate reports to improve operations. The ideal candidate has a Higher Education Diploma and 1-2 years in a relevant role. Strong communication and analytical skills are essential. Preference is given to applicants from historically...

A leading tech firm in Johannesburg is seeking a Principal Machine Learning Engineer to shape its Intelligent Data division. The candidate will provide technical leadership and contribute to innovative real-time AI projects, including fraud prevention and advanced vehicle telemetry solutions. Ideal candidates will have extensive experience in machine learning and a vision for driving AI...

A global risk management firm based in Cape Town is seeking an individual to monitor real-time events and assess potential threats. The role requires a Bachelor's degree and a minimum of two years of experience in related fields. Responsibilities include drafting intelligence products and supporting 24/7 operations. Ideal candidates will possess excellent analytical and communication skills. This...

A logistics company is seeking a Vehicle Tracking Clerk to monitor fleet vehicles and ensure route compliance using tracking systems. The ideal candidate will have Grade 12/Matric, strong attention to detail, and problem-solving skills. Responsibilities include tracking vehicles in real time, reporting incidents, and providing support to operations teams. Basic computer literacy and the ability...

A telecommunications provider in Plattekloof, Cape Town is seeking a Network Monitoring Agent. This role involves real-time monitoring of network activity, responding to alerts, and communicating effectively with stakeholders to minimize downtime. The ideal candidate should have experience in network monitoring tools and strong communication skills. The position requires a Grade 12 qualification,...

A leading recruitment firm seeks a Senior Data & Analytics Engineer based in Randburg, Gauteng. This role focuses on designing and implementing data solutions using Microsoft Fabric and Azure Data Factory. Candidates should have a Bachelor's degree, strong experience in cloud technologies, and leadership skills in mentoring teams. The position involves creating scalable data pipelines, developing...

A leading telecommunications company in Cape Town is looking for a Senior Specialist: Data Engineer to design, develop, and maintain data infrastructures that support real-time data processing. The ideal candidate will have strong programming skills and experience with big data technologies, cloud platforms, and microservices architecture. Key responsibilities include building efficient data...

A dynamic financial services company is seeking a Senior Data Engineer to design and maintain high-volume data pipelines using Python and SQL across Azure, AWS, and Google Cloud. This role involves supporting real-time transactions and regulatory reporting while ensuring data integrity in a compliant environment. The ideal candidate has over 6 years of experience in Data Engineering and...

About the job Real Time Planning Manager Key purpose: Reporting to the Head of Planning, this extremely varied role will be to support and develop your team. To oversee the management of the real time delivery of our advisers and support the interaction with operational teams and client resource planning teams. Duties and responsibilities: - Proactively monitor the performance of the advisors...

A leading operations management firm in Cape Town is seeking a Real Time Analyst. The role involves efficient intra-day management processes to meet business service level objectives, creating and managing reports. Candidates should have strong Excel skills, a minimum of 12 months RTA experience, and a clear credit and criminal record. The position emphasizes effective communication with internal...

A leading tech firm seeks a Principal Machine Learning Engineer in Johannesburg for a remote permanent position. This senior role combines engineering leadership with architectural strategy in a high-paced AI environment. Candidates should have over 10 years of experience, with a minimum of 2 years in machine learning implementation. Key responsibilities include designing real-time ML systems,...

- Locations ZA Cape Town C65 (Work From Office) - Job Role Real Time Analyst-Real Time Analyst (RTA) - Experience (In Years) 0-3 Job Description Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. Create and manage reports for internal and external customers. Responsibilities Role &...

A leading recruitment agency in Durban is seeking a Real Time Planning Manager to oversee the management of real-time delivery and support operational teams. The ideal candidate will have at least three years of team management experience within a fast-paced environment, demonstrating excellent analytical, communication, and organisational skills. You will work closely with client resources and...