quality service manager jobs

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

The opportunity- We are looking for an experienced individual who has a broad understanding of internal risk and governance processes and can actively support a growing business to consistently deliver exceptional client service to our clients across Africa. You will be motivated to keep up with the fast pace of the professional services industry, and as such, be able to assist staff and senior...

Skills Requirements: - Bachelors Degree Computer Science/ Information Systems / Informatics or a related IT quality discipline/ technical field or certification. - A minimum of 7 years IT Quality Management experience or a combination of equivalent education and relevant experience. - Extensive knowledge of IT Quality Management Systems implementation required. - Experience in bringing an...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Key Outputs- Leading a Team of Service Assurance technicians to enforce quality controls, in line caterpillar repair standards- Achievement quality turnaround targets.- Resolve internal customer queries.- Ensure effective communication between team and management.- Ensure service work (Caterpillar components) is carried out in compliance with quality standards (OEM Guidelines).- Ensure outputs of...

AVI Ltd.is known for its leading household brands across many categories including: hot beverages, sweet and savory biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. NATIONAL BRANDS LIMITED operates 5 manufacturing sites, offering world class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead...

Company Introduction In 1996, Hisense officially entered the South African market with product lines covering televisions, refrigerators, mobile phones, washing machines, air conditioners, and other products. Its sales channels covered over 5,100 stores within South Africa and radiated to more than 10 surrounding countries in Southern Africa, such as Namibia, Zambia, Mozambique, and...

ROLE PURPOSE The purpose of this role is to support the development and execution of a real-time audit programme within the MSOC support organisation. The role is responsible for auditing the quality of customer-facing support interactions to ensure accurate, efficient, and compliant service delivery. The role will identify key areas for continuous improvement, assist in the implementation of...

Quality Assistant Location: Aberdeen Royal Infirmary Description: hours 37; Band: 4; Contract: Fixed Term /Secondment (6-12 months) An opportunity has arisen to join the team within cancer services based in Aberdeen Royal Infirmary in the role of a quality assistant. It is an exciting time within cancer services as we move towards the opening of the new ANCHOR centre in 2026, this is a custom...

Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team to create and produce tools that increase the quality of life for anyone who is involved in the education sector. We are looking for a Quality and Customer Service fluent in French to engage with our native French-speaking customers. You will ensure effective...

Key Responsibilities: - Provide essential administrative support to the Donor Request & Quality Management team - Organize meetings, manage calendars, and coordinate appointments for the team - Handle travel arrangements, bookings, and process expense claims - Maintain documentation and team records in internal systems - Prepare meeting materials, presentations, and standard reports - Assist...

Key Responsibilities Functional Support & Operations Provide end-to-end SAP QM functional support, including: o Quality planning o Quality inspections (GR, in-process, and final inspection) o Quality notifications (QM01QM03) o Usage decisions and defect management - Resolve incidents, service requests, and defects in line with agreed SLAs. - Perform root cause analysis and support corrective and...

Your expertise as an SAP Quality Management Specialist with regards to functional support, configuration, and optimisation of SAP Quality Management (QM) processes within the landscape, ensuring compliance, integration and support of business operations across procurement, production, maintenance, and logistics will position you for a conversation! SCOPE OF WORK:Business Process Enablement -...

Location: Wynberg, JHB Requirements: - Qualification in Quality Management/Industrial Engineering/Mechanical Engineering - Proven experience in Quality Management or Quality Assurance aligned with ISO 9001:2015 and ISO 3834 standards - 5-10 years of experience within a similar role within a sheet metal manufacturing/welding environment (non-negotiable) - Experience with ERP software (e.g., SAP)...

Job Description: - Provide technical support to the commercial team, external and internal clients, regarding industrial products - Manage NC, customer claims and lead Failure Analysis on the Natural Ingredients site - Prepare KPI dashboards for all process lines and finished products (daily, weekly, monthly) - Ensure Good Laboratory Practices (GLP), with analytical methodologies and equipment...

Applicants must have the following requirements: Must have a Technical Diploma or NQF level 6 Qualification in Quality Management.Must have 8-10 years of experience in the field of Quality Management, Quality Control and Assurance.Must have knowledge of quality principles, systems, methods, tools and standards applicable in the Defence sector (EN9100 / ISO 9000).Must have experience in a...

Job Purpose: To lead external quality and projects for the business unit and support in co-ordinating SHE compliance Requirements for Applicants - Minimum Requirements: - Matric or school leaving certificate - National Diploma Quality Management or Engineering - National Diploma Safety Management or relevant experience in SHE management (advantageous) Additional Qualification: - Trained...

Key Responsibilities: - Own and drive the Quality Strategy across the business unit - Manage and maintain IATF 16949, ISO 9001 & VDA 6.3 compliance - Lead external customer quality, audits, APQP and contract reviews - Drive continuous improvement and reduce external PPM - Lead quality projects from enquiry through handover to production - Manage QMS reviews, audits, and customer...

Experienced Project Manager. Ensure consistent quality of production by developing and enforcing good manufacturing practice systems, validating processes and providing accurate documentation to achieve relevant company objectives. Prepare and execute the budget for the quality function. Be involved with Internal and External client audits Ensure the quality team meets customer requirements and...

Duties and Responsibilities 1. Quality Management System (QMS) & Governance - Design, implement, maintain, and continuously improve the organisations Quality Management System aligned to recognised quality management principles - Establish and enforce quality policies, procedures, SOPs, and standards across all functions. - Ensure consistent application of quality standards across all...