qa analyst jobs

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Unifi is looking for a detail-oriented and experienced QA & Support...

Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. Unifi is looking for a detail-oriented and experienced QA & Support...

Functieomschrijving If you are looking for a career in Software Testing and Quality Assurance, please apply now! The QA Test Analyst will be responsible for testing and quality assurance of a variety of applications in the Product Development team. You'll test all aspects of software development, from high-level business logic to performance tests. You should have an understanding of software...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality...

An impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks * Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. * Identify and report on critical non-compliance issues and significant knowledge...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned. Responsibilities: Coaching - Daily coaching feedback monitored and sent to Team...

Duties: - Ability to analyze and translate business requirements into test scenarios and test Cases. - Preparing test plans and writing test scripts for automation where necessary. - Perform Peer-peer test case reviews as and when needed. - Application of Various Testing techniques including but not limited to Unit, functional, integration and performance testing. - Participate in defining test...

Company Description About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search Job Description This is a full-time hybrid role for a Quality Assurance Analyst Level 2 located...

Functional Responsibilities: - Transaction Monitoring - Monitors and audits transactions performed by CSRs against internal and/or external quality assurance requirements to deliver excellent customer experience. - Ensures that transaction monitoring goals requirements are met. This monitoring should lead to relevant findings that will impact business needs - Reporting - Creates & updates...

About the Role We are seeking a highly skilled Senior QA Engineer to join our dynamic data team. You will be responsible for designing, implementing, and maintaining comprehensive quality assurance processes and test frameworks. This role is ideal for professionals who thrive in complex software environments, value clean, efficient, and reliable QA practices, and enjoy collaborating with...

StructureIt is a fast-growing fintech business, with offices in the UK, South Africa, Mauritius, Thailand and New Zealand. We build mission critical software and data solutions for both major multi-national financial institutions and smaller organisations. What you'll do We are looking for a technically minded person to work on several major existing and Greenfields projects in the...

This is a remote position. About our client: Our client develops and supports software and data solutions across a variety of industries. They want you to get ahead of the market and stay there. They offer a combination of plug and play products that can be integrated with existing systems and processes and can also be customised to client needs. Their capabilities extend to big data engineering...

Senior QA Analyst with strong manual testing expertise and hands -on experience in eCommerce environments. The ideal candidate will lead the testing lifecycle, ensure high -quality delivery, and work closely with development, product, and business teams to support continuous improvement across digital platforms. Plan, design, and execute comprehensive test cases for eCommerce web and mobile...

Job Information Date Opened 11/28/2025 Job Type Contract Industry Retail City Cape Town State/Province Western Cape Country South Africa Zip/Postal Code 7100 Job Description - Senior QA Analyst with strong manual testing expertise and hands-on experience in eCommerce environments. The ideal candidate will lead the testing lifecycle, ensure high-quality delivery, and work closely...

Senior QA Analyst with strong manual testing expertise and hands-on experience in eCommerce environments. The ideal candidate will lead the testing lifecycle, ensure high-quality delivery, and work closely with development, product, and business teams to support continuous improvement across digital platforms. Plan, design, and execute comprehensive test cases for eCommerce web and mobile...

What We Do At Blue Bean Software, we're not just building software—we're shaping the future. As a leading custom software and product development company, we partner with both large enterprises and dynamic start-ups to solve their most complex challenges. From high-stakes projects in the financial services industry to groundbreaking ventures in agritech and healthtech, we deliver tailored...

Company Description: About Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive Search Job Description: This is a full-time hybrid role for a Quality Assurance Analyst Level 2 located...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Responsibilities:Coaching- Daily coaching feedback monitored and sent to Team Leaders and Operations to ensure traction- Internal calibration sessions held every two weeks (where we unpack the calls sent to internal staff & score the agent based on analysis & align all process and quality related concerns) Client Feedback & Alignment- Escalations (Client Journeys) done daily (call analysis of...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our...