Patient Experience Manager jobs in Somerset West

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted...

The Patient Administrator will enhance patient experience, operational efficiency and optimise financial performance. The administrator will be responsible for all aspects of patient administration-appointment, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly communicate with patients, assist the practice in...

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Managed People Solutions is Looking to hire an Experience Manager for a well-known liquor company based in Stellenbosch. JOB PURPOSE The Experience Manager is responsible for managing the entire brand home including the actual venue, calendar of classes and experiences, marketing and sales of activities, general operations, general hospitality and quality of sponsor, student, client and...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Purpose Statement - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Hire Resolve's client is urgently seeking the expertise of a Unit Manager (EC & Cardiac ward) in Somerset West, Western Cape. Responsibilities: - Ensuring professional and ethical nursing practices are followed to deliver high-quality care. - Coordinating staff training, development, and mentorship within the unit. - Implementing and managing effective operational practices by integrating...

Listing reference: Listing status: Online Apply by: 31 December 2025 Position summary Industry: Pharmaceutical Sector Job category: FMCG, Retail, Wholesale and Supply Chain Location: Somerset West Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are seeking to appoint a Clinic Manager that is: passionate about providing...

PPD, now Thermo Fisher's clinical research business, is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. At PPD, we are passionate, deliberate, and driven by our purpose- to improve health! Accelerated Enrollment Solutions (AES) is a business unit of PPD that helps biopharmaceutical companies...

Faircape Health provides the full continuum of care at six world-class healthcare facilities located on-site at six luxury retirement villages. An opportunity has become available for a Senior Nursing Service Manager at our retirement village within the Northern Suburbs, Bridgewater Manor. The Nursing Services Manager implements and oversees all clinical and nursing processes and care of the...

Purpose of the Role: Assist the Store Manager in ensuring the smooth and efficient running of the store in order to achieve sales, service, and cost targets while delivering an exceptional customer experience within a high end retail environment Key Responsibilities Include but Are Not Limited To - Assist in the day to day operation of the store to ensure effective trading and excellent...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. KEY...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Listing reference: Listing status: Online Apply by: 31 December 2025 Position summary Industry: Pharmaceutical Sector Job category: FMCG, Retail, Wholesale and Supply Chain Location: Somerset West Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are seeking to appoint a Dispensary Manager who is passionate about helping...

Listing reference: 019250 Listing status: Online Position summary Industry:Wholesale & Retail Trade Job category:Pharmaceutic Location:Somerset West Contract:Permanent Remuneration:Market Related EE position:Yes About our company- Clicks Group Introduction- To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...