Patient Experience Manager jobs in Mitchells Plain

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted...

MAIN PURPOSE OF JOB The Patient Safety Manager works across the hospital to improve and sustain the patient safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of patient safety events and the use of these findings to plan, facilitate and execute improvement work. KEY RESPONSIBILITY AREAS Identify, report and investigate Patient...

MAIN PURPOSE OF JOB Patient Safety: To establish, improve and sustain the Patient Safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of clinical patient harm events and the use of these findings alongside hospital clinical outcomes and divisional Patient Safety priorities to plan, facilitate and execute improvement work. It...

A healthcare service provider in Milnerton is looking for a frontline optical sales and administrative support professional. The role involves greeting patients, assisting with appointments, and guiding them in selecting frames and lenses. Qualifications include a minimum Matric and experience in optical or customer service. This position requires excellent customer care, cash management skills,...

A dedicated tutoring service is seeking a patient Special Education Tutor in Cape Town for a 7-year-old girl who is currently repeating Grade R. The ideal candidate will have experience in supporting special needs children, particularly with reading and writing. The tutor will offer lessons at the student's place and should be able to start immediately. This is a great opportunity to make a...

A modern eye care provider in Durbanville is seeking a full-time Optical Assistant. In this entry-level role, you will assist optometrists during eye examinations, provide exceptional customer service, and educate patients about eyewear options. Ideal candidates should have strong interpersonal skills, a commitment to patient care, and basic computer skills. Experience in an optical or healthcare...

The Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration–admission, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly communicate with patients, assist the...

Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from...

Make a Meaningful Impact at the Forefront of Private Healthcare Faircape Health is growing and we are looking for an additional Patient Assessment and Marketing Nurse Faircape Health is a leading world-class private healthcare provider in the Western Cape, delivering expert care across more than 300 beds within our premium Faircape Life retirement villages and our renowned Health Rehabilitation...

Intake Coordinator Location: Remote 6 AM -2 PM SAST (Shifts) Job Summary: The Intake Coordinator will be responsible for managing incoming patient referrals, verifying insurance details, and coordinating with hospitals to ensure patient admission. The role requires strong organizational and communication skills, as well as the ability to handle sensitive information with confidentiality. Key...

Duties: Lead and inspire the guest services team to deliver exceptional, personalised service. Handle guest inquiries, feedback, and complaints with a proactive and solutions driven approach. Monitor guest satisfaction and implement strategies to improve service delivery. Maintain a visible presence on the floor, engaging directly with guests to ensure their comfort and satisfaction. Ensure full...

Regional Manager Cape Town - Automotive Industry experience essential Must have at least 5 to 8 year Regional Management experience in the motor | automotive industry Legal requirements: A South African born Citizen with a clean criminal background and a a clean ITC - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: Basic salary is market...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

A premier wellness retreat in Cape Town is seeking an Assistant Spa Manager to support the Spa Manager in daily operations. The role consists of supervising the spa team, ensuring exceptional guest service, and driving revenue growth. Candidates should have at least 3 years of experience in a luxury spa, with strong leadership and communication skills. A diploma or certification in spa therapy is...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for bolder impact. We employ just over a thousand team members across five countries and we want to employ over...

Overview Cape Town | Full-Time | Global Impact Projects Hey you! Are you the kind of person who thrives on juggling complex design projects, wrangling a world-class team of creatives, and making sure every screw and pixel is in the right place? Then read on. We’re formula D_, and we’re not your average design firm. We’re experience designers on a mission—to design spaces and experiences that...

The Medical Receptionist serves as the first point of contact for patients, visitors, and healthcare professionals in a medical facility. This pivotal role combines exceptional customer service skills with administrative competence to create a welcoming and organised environment. The Medical Receptionist is responsible for managing appointments, handling patient inquiries, maintaining accurate...

Department: HealthcareWork Arrangement: Remote Job Type: Independent Contractor, Full TimeWork Schedule: US Time Zone (expected to be flexible with the client's preference)Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skillsAbout Pearl Talent:Hear why we exist, what we believe in, and who we're building for: WATCH HEREWhy Work...

The Patient Administrator will improve operational efficiency, optimise financial performance, and enhance patient experiences. The administrator will be responsible for all aspects of patient administration–admission, medical aid communication, authorisation, billing and general administrative tasks. The team member will have an obligation to clearly communicate with patients, assist the...