Operations Manager Call Centre jobs in Germiston

Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management...

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stopsolution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a...

As a rapidly-expanding, award-winning direct marketing company, our Boksburg branch is seeking an individual to join our vibrant team, we are currently offering an amazing growth opportunity for the right person. This is your chance to be part of an energetic, dynamic team and to ultimately grow into managing your own profitable sales and marketing franchise.Responsibilities as a Call Centre...

Responsibilities: - Responsible for a portion of our call centre operations in Johannesburg, South Africa - Ensure the business unit further develops its operating model and delivers efficient, scalable and cost-efficient operations - Work closely together with the sales organisation to on-board new clients - Work closely together with Operations Directors to further develop processes,...

Looking to grow your career in a dynamic environment? Were seeking an experienced leader to manage and support Team Leaders across our business unit. Role Purpose Lead Team Leaders to ensure operational performance metrics are consistently met. Key Requirements Minimum 2 years as a Team Leader Experience in contact centre metrics and reporting Able to lead both customer service and sales...

About the job Key Account Manager (Data Centre) MinimumRequirements: - Matric (Grade 12) - Bachelor's Degree or Higher Diploma in Science or Engineering or equivalent Data Centre industry experience - Related experience in the Data Centre business is required - Demonstrated ability to inspire and coordinate others as the position requires an entrepreneurial spirit, a high degree of customer...

A leading legal services provider in Randburg seeks an experienced Operations Manager to oversee daily call centre operations and drive performance. The role involves setting KPIs, managing staff recruitment and training, and ensuring compliance with legal standards. The ideal candidate should have 3 to 5 years of call centre experience and strong leadership skills. Excellent communication and...

Monthly Cost To Company (Market related) The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrollments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and...

The Senior Student Recruitment Call Centre Operator plays a key role in driving student enrolments through high-quality telesales engagement and lead conversion. As a senior member of the recruitment call centre, the incumbent is responsible for managing prospective student interactions, conducting needs analyses, supporting admissions processes, and contributing to recruitment targets. This...

Auto Pedigree is looking for an experienced Service Centre Manager based at our Germiston Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the area. Position Overview:The purpose of this...

Company Overview Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. Job Summary As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and effective solutions. You will also be responsible for maintaining customer satisfaction and building strong...

A logistics support company in Johannesburg is seeking a proactive Call Centre Administrator to oversee administrative tasks within their Customer Experience Department. Key responsibilities include managing the courier process, ensuring quality control, and handling documentation. Candidates should have a certificate in administration or secretarial, be proficient in Microsoft Excel, PowerPoint,...

The Call Centre Manager will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving performance to meet organisational goals. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a passion for delivering outstanding customer experiences. - Provide effective leadership to the call centre team, including...

Call Centre Manager Reference: PE -LS-1 Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Duties & Responsibilities Requirements: - Degree or Diploma in Business Management or related field. - 5 Years’ management experience in a Call Centre environment. - Computer Literacy...

Hospital Risk ManagerPOSITIONS Managed HealthcareDIVISION Hospital Benefit ManagementDEPARTMENT To plan, direct, coordinate, and supervise the delivery of day to day operational activities of the hospital utilization department - to ensure access to healthcare facilities that is cost effective and appropriate for continuous improvement of the Scheme’s member benefits. To ensure cost effective,...

We requires the services of a Call Centre Manager that is motivated, dynamic and willing to get the job done at all costs. Responsibilities: - Hire, train, coach and lead call centre team as they provide services to our customers. - Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be made. - Lead...

Gauteng, JHB - Northern Suburbs- Call Centre; Insurance- Market Related | Negotiable- Job ref: OEM000011/LvdW- Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Financial Services Group who requires the services of a Senior Call Centre Manager Minimum Requirements- Minimum of 10 years’ experience within the Financial Services | Short-Term Insurance...

Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management...

Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support. Very...

Randburg, South Africa | Posted on 01/09/2026 TSL Legal is a South African legal services and business solutions firm that specialises in debt book management and the recovery of outstanding accounts. It operates primarily out of Gauteng with multiple branch offices across the province. Core focus & services - Debt collection & debt book management — main service offering, using arbitration...