AI Quality Analyst (Conversation Intelligence & Evaluation)
|
Dash BPO
Randburg
We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical... |
View salary & More Info |
|
2 days ago
|
|