MIS Manager jobs in Cape Town

A leading business consulting company located in Cape Town seeks a Senior Manager to lead a team of Workforce Management and MIS analysts. The ideal candidate will have a minimum of 6 years experience in Workforce Management within a multi-client BPO environment and at least 2 years in a managerial role. This role requires strategic leadership, the ability to drive improvements, and effective...

Role Purpose (Why your role exists) This role exists to be the direct support to the business unit lead that provides an MIBI function that include but is not limited to: - The Design of new reports - Data Visualisation - SSRS, Power BI and Tableau - Capturing new requirements - Project Managing new requirements to land new clients / LOB’s - Maintaining stakeholder engagement - Creation and...

A leading business process outsourcing firm based in Cape Town is seeking an experienced Manager to lead a team in Workforce Management and MIS. The role involves overseeing service delivery, KPIs, and financial performance for multiple clients. Candidates should have at least 6 years of experience in a multi-client environment, strong analytical skills, and the ability to drive process...

EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting to the Manager of the Governance and Control pillar within the Governance, Control and Change (GCC) team of Institutional Capital Services Fund Operations, the Assistant Manager will play a pivotal role in supporting all Governance and Control...

Customer Service Team Manager – Financial Services - South Africa Cape Town, Western Cape, South Africa Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services,...

Overview Hire Resolve is currently looking for a highly motivated and experienced Key Accounts Manager for a software company. As a Key Accounts Manager, you will be responsible for managing and developing key client accounts in various industries. You will work closely with clients to understand their needs and provide them with tailored solutions to meet their requirements. In this role, you...

A bit more about the Opportunity...:What your Day to day will look Like.... You will be responsible for leading and evolving Sigma’s Realtime function across multiple clients, skills and channels. You will be responsible for overseeing the continued development of tools and methodologies that will drive conformance/adherence and SLA’s in line with client contracts and business expectations. You...

WORLD-CHECK Data Manager Role: WE ARE LOOKING FOR A NEW COLLEAGUE: Data Manager within our Risk Intelligence Data Management & Governance team to support our World-Check data offering. YOU AND YOUR TEAM: As the hiring manager for this role, I look after the Data Management & Governance function for the World-Check and EDD data assets within LSEG Risk Intelligence. WHY IS THIS JOB...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...

Job Purpose: To lead and oversee the operational delivery of financial services campaigns within CALLLFORCE BPO. The Senior Operations Manager will be responsible for driving business performance, compliance, client satisfaction, and operational efficiency across multiple functions and teams handling regulated services. Key Responsibilities: ? Strategic Leadership - Own end-to-end delivery of...

About Us Integrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Rome and Cape Town—we support more than 2,500 clients across...

We are seeking an experienced Business Analyst (Intermediate–Senior) to lead and support business analysis activities within an insurance and investments environment. The successful candidate will work independently to elicit, analyze, and document business requirements, translate them into actionable user stories, and partner with business and technical stakeholders to enable delivery of...

Overview We are seeking a highly analytical and detail-oriented Reporting Analyst I to join our team at Teleperformance SA. The successful candidate will play a pivotal role in managing and developing management information (MI) systems, providing operational insights, and contributing to the success of our campaigns and business objectives. This position demands a proactive approach to...

The Role The Marketing Intelligence Consultant will be responsible for growing key client relationships (in collaboration with Incubeta client teams), developing their marketing intelligence maturity, and positioning their data & analytics expertise to increase the understanding of the value of our solutions & Incubeta's reputation internally and externally. The Marketing Intelligence...

The Commis Chefs at The Silo Hotelwork alongside our team of Sous Chefs & CDPs in setting up their assigned sections for service. They assist in ensuring that all food produced in our busy hotel kitchen is up to standard and meets the highest hygiene standards. This is to make sure that The Silo Hotel meets, if not exceeds, our company purpose, which is "to give our guests a complete experience...

Job Location : Cape Town, Western Cape, South Africa Application Deadline : February 09, 2026 Job Description - Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities - Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. - Effectively leads and mentor the team...

Overview We are seeking a highly skilled and visionary Business Intelligence Director to lead and scale our global MI, Data, and CX Insights function. In this role, you will define and implement the global strategy for data management, insights capability, and analytics maturity driving standardisation, automation, predictive intelligence, and data-led transformation across all regions and...

Senior Manager EXL, Cape Town, Western Cape, South Africa Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations.Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers. Manages a MIS team for 3 to 5 clients. Effectively leads and mentors the team to support Ops. Directly manages MIS processes, Client...

EMPLOYMENT TYPE: Permanent DEPARTMENT: Fund Services DIVISION: Institutional Capital Services WORKPLACE STRUCTURE: Hybrid Role Overview Reporting into the Director of the Governance, Control and Change pillar within the Institutional Capital Services Fund Operations team, the resource will be primarily functioning as a lead Project Manager supporting key operational change initiatives...

JTC Group Cape Town, Western Cape, South Africa Senior Manager - Fund Services Location: Cape Town, Western Cape, South Africa Role Overview Responsibility for direct line reports. Manage the overall service delivery of the clients to ensure the following: - Valuations are performed completely, accurately and within the required client deadlines. - Valuations/accounts are distributed...