IT Support Supervisor
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Girafrica
Brits
PURPOSE OF THE JOB Manage and guide with calls placed for the Desktop Support environment including First-level Back Office support. Call assignment to Desktop team. Approval of Hardware Requests and ensuring service levels are met for all logged calls by managing while maintaining a high level of customer satisfaction that meets the Service Level Agreement (SLA). CALL MANAGEMENT - Effective... |
View salary & More Info |
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3 days ago
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