IT Support Supervisor jobs in Western Cape

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Office Location: Century City, Cape Town, South Africa In Office Requirement: In-office, 5 days per week Salary: R40,000 pm Why Midnite? Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the...

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications. - Multiple Site Support of IT hardware...

Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...

Description: User Support & Helpdesk - Provide technical support to end users (hardware, software, and network-related issues) - Log, track, and resolve support tickets within agreed SLA timeframes - Diagnose and troubleshoot desktops, laptops, printers, and peripheral devices - Provide on-site and remote support to users Hardware & Software Support - Install, configure, and maintain PCs,...

Purpose: The primary purpose of an IT Technical Support Specialist is focusing on hardware and to ensure efficient functioning, maintenance, and deployment of hardware resources within an organisation's IT infrastructure. KEY RESPONSIBILITIES: - Hardware Management: The IT Technical Support Specialist is responsible for managing and maintaining the organisation's hardware assets, including...

IT Support Technician - Helpdesk Support We are seeking a dedicated and self-motivated IT Support Technician to join our team. In this role, you will provide top-notch technical support to our customers, assisting with troubleshooting and resolving technical issues via email and phone. Key Responsibilities: - Provide Level 1 Helpdesk Support, ensuring customer satisfaction and timely issue...

We're Hiring: IT Support Technician – Johannesburg Are you a young, energetic, and tech-savvy individual looking to grow your career in IT? We're looking for an IT Support Technician to join our team in Johannesburg. If you thrive in a fast-paced, high-intensity environment, are well-organized, and can think independently, we want to hear from you. Requirements: - Based in Johannesburg - Own...

I am looking for an IT support engineer to be based at one sight who will be responsible for providing technical support, troubleshooting and resolving technical issues, and maintaining customer relationships. You will be required to ensure that customers' systems and networks are running smoothly. Key responsibilities: - Windows Server Administration - Active Directory Administration - O365...

Job Description Are you passionate about technology and helping people solve problems? We're looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software...

**Perm Position: Level 3 IT Support Engineer Location: on site in Johannesburg OR Cape Town - South Africa Start Date: ASAP Salary: Negotiable depending on experience** Reference: 20093 A great opportunity for an experienced L3 Support Engineer to join a forward-thinking Managed Service Provider. This role serves as the highest point of escalation within the support function, responsible for...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

Are you a skilled IT Support Technician with a passion for providing exceptional technical support? Do you thrive in a dynamic work environment and enjoy solving complex IT issues? If so, we have an exciting opportunity for you to join our team at Just Plain IT as an IT Support Technician. Position Overview: As an IT Support Technician, you will play a crucial role in ensuring the smooth...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...