IT Support Agent jobs in Parow

Funnelr is hiring The company is growing quickly, and we need more support agents (Must be 18-26 years and speak fluent English) Funnelr is looking to hire entry-level technical support agents in Century City to assist our team. We sell a niche online marketing app for small and medium businesses, We have customers worldwide - primarily in English-speaking first-world countries - who often...

Technical Support Agent (Entry-Level) – GoMetro Bridge Durbanville, Cape Town Role Overview GoMetro is looking for an Entry-Level Technical Support Agent to join our Durbanville office and support our Bridge platform — a leading telematics aggregation and fleet execution system used by logistics and transport operators. This role is ideal for someone at the start of their technical...

I am looking for an IT support engineer to be based at one sight who will be responsible for providing technical support, troubleshooting and resolving technical issues, and maintaining customer relationships. You will be required to ensure that customers' systems and networks are running smoothly. Key responsibilities: - Windows Server Administration - Active Directory Administration - O365...

This role is for an IT Support Technician to be based between customers’ sites and our office in Bellville, Cape Town. The person will be expected to complete IT maintenance and support tasks. This person will ensure that IT support requests are managed effectively and responded to in a timely manner. The IT Support Technician must be proficient, organized, and passionate about learning new...

Role Overview: The primary focus is to provide 1st and 2nd line IT technical support in a client facing environment in order to achieve high levels of customer satisfaction. Key Responsibilities: · Logging Incidents/Requests. · Provide desk-side support as assigned from the Service Desk. · Provide Tech Lounge Support, including but not limited to, Computer set-ups, Computer hardware repairs,...

A well-established organisation is seeking an experienced Senior IT Technician to join its IT team and provide high-level technical support across the business. This is a full-time, office-based role within a structured IT department supporting multiple sites and a large end-user base. The role is suited to a technically strong, hands-on IT professional with solid experience in servers,...

Applications are invited for the Network Monitoring Agent position. This is an office-based position, to be based in Plattekloof, Cape Town. Purpose Of The Role The Network Monitoring Agent is responsible for the real-time monitoring of network activity, swiftly responding to alerts from network monitoring systems, assessing their customer impact, and proactively driving issue resolution. Acting...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

Salary: R30,000 R50,000 per month (depending on experience) Experience Required: 36 years Working Hours: UK working hours Contract: 6-month probation/initial engagement, transitioning to permanent (performance dependent) Location: Remote (Cape Town-based) Role Overview Were hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base....

Supply first line IT support - Executes tasks in order of importance - Follow up on existing and outstanding tickets - Ensure all outstanding open tickets are closed in time - Managing all teams breaching tickets and escalate accordingly - Work closely with resolver groups to ensure timely updates are sent to requestor - Logging of calls with outside suppliers / Business partners - Assists the...

A leading renewable energy company in Cape Town is seeking an experienced Senior IT Support Specialist to manage and optimise its IT infrastructure and cloud systems. This is a hands-on technical role that requires strong expertise in Microsoft 365, networking, and cloud technologies. Key Responsibilities - Provide advanced support for Microsoft 365, SharePoint Online, Teams, and...

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications . - Multiple Site Support of IT hardware...

We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Job Description: Engineer the Crossing: Diagnose and resolve a wide array of hardware, software, and network issues, constructing reliable solutions under pressure Guide the Travelers: Provide clear, patient, and effective support to users of all levels, ensuring they can navigate their digital landscape with confidence Fortify the Pathways: Proactively maintain and improve core systems,...

Job Description Are you passionate about technology and helping people solve problems? We're looking for a detail oriented, customer-focused professional to provide exceptional desktop support and keep our systems running smoothly. Requirements - 1–2 years in a technical support or helpdesk role (entry-level acceptable with certifications). - CompTIA A+ (essential for hardware/software...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

We Are Innovators & Category Creators Do you have what it takes? There are not many companies that are truly creating the future they imagined and emerging as category creators, we are not imitators and therefore looking for courageous creators! Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get done. We are creating the leading Chat Commerce...

ABOUT THE ROLE We are seeking a top-performing QA Review and Submissions Agent to join our Back Office team. This is not a simple administrative role as it requires an individual with an exceptional eye for detail, uncompromising accuracy, and the ability to manage high-stakes documentation under pressure. Our Back Office consists of two divisions: - Document Collection – obtaining client...