IT Services Manager jobs in Ethekwini

A recruitment agency is looking for a skilled IT Manager in Umhlanga Rocks, responsible for overseeing a team and managing incidents within SLAs. The ideal candidate will have a strong technical background, experience in stakeholder management, and the ability to implement process improvements. This role requires effective communication and collaboration with clients and internal teams to enhance...

A retail company is seeking three enthusiastic Service Desk Agents in Durban, South Africa. This entry-level position offers hands-on experience in IT support, ideal for individuals passionate about technology. Responsibilities include responding to user requests, troubleshooting IT issues, and maintaining records. Candidates should have a Matric certificate and basic IT certification, along with...

Our internationally operating client is seeking a sales-driven, results-oriented Sales Professional who takes ownership, grows with the organisation, and plays a key role in expanding the customer base. As the face of the company, you will engage directly with Hiring Managers, HR leaders, and key decision makers, demonstrating how they can successfully solve their recruitment challenges using...

A leading technology distribution company is seeking a Senior Account Manager in Durban, South Africa. The successful candidate will drive sales through Resellers, ensuring targeted profits and managing account relationships. You must have strong communication skills, a background in IT account management, and the ability to fluently communicate in English. This is a permanent position with a...

A leading recruitment firm is seeking an experienced IT Governance Manager based in Durban, KwaZulu-Natal. This role will drive company-wide project management methodologies to enhance project delivery and customer satisfaction. The ideal candidate will have at least 7 years of IT experience, extensive knowledge of service management frameworks such as ITIL and Prince 2, and strong analytical and...

Job Responsibilities - Management and support of the ICT Infrastructure (Core Fibre Network, Firewall, Servers, VOIP Telephone Systems, 400+ Workstations and Printers); - Develop and execute the IT strategy; - Manage, support and lead the IT team; - Develop and implement IT security policies and best practice guidelines; ensure systems, networks and data are safe and secure; - Budgeting and...

Overview We are seeking a Branch Manager for a permanent role based in Durban, KwaZulu Natal. Qualifications - At least 10 years’ experience in similar industry - Account management experience advantageous - Proven track record of delivering projects within defined timelines under high pressure Responsibilities - Ensure the region has sufficient capacity (technical teams) to achieve its set...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

ABOUT THIS ROLE Are you a technically skilled IT leader with a passion for infrastructure, security, and strategic innovation? A dynamic organisation in Durban is looking for an experienced IT Manager to take ownership of its IT operations, lead a small technical team, and ensure systems, networks, and platforms perform optimally. This role requires a hands‑on professional with strong...

Key Responsibilities: - Lead the development, maintenance, and enhancement of internal applications using VB.Net and Visual Studio 2019. - Prioritize development tasks, enhancements, and bug fixes according to business needs. - Analyse requirements and translate them into technical solutions. - Develop Power BI and other reports in Excel and PowerPoint. - Oversee helpdesk operations, providing...

Applicants are required to meet the following criteria: - At least 10 years experience in similar industry - Account management experience advantageous - Proven track record of delivering projects within defined timelines under high pressure The successful applicant would be responsible for, but not limited to: - Ensure the region has sufficient capacity (technical teams) to achieve its set...

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

Overview The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance structures, policy, standards, processes (with related roles and responsibilities) required to effectively...

Duties, responsibilities and experience: - Manage a IT team in South Africa - Ensure control of the incidents / Service Requests are in line with SLAs - Act as the principal contact for incidents / escalations / updates in Durban - Define and Deliver process improvements aligned with best practice and business objectives - Ensure team have resource available to support business operations -...

The IT Manager is accountable for the availability, security, and performance of all technology supporting a BPO operation. This includes telecoms/voice platforms, network and end‑user computing, core business systems, and IT service management. The role ensures technology enables contractual SLAs, supports growth, and meets client and regulatory requirements in a South African BPO...

Job Responsibilities - Management and support of the ICT Infrastructure (Core Fibre Network, Firewall, Servers, VOIP Telephone Systems, 400+ Workstations and Printers); - Develop and execute the IT strategy; - Manage, support, and lead the IT team; - Develop and implement IT security policies and best practice guidelines; ensure systems, networks, and data are safe and secure; - Budgeting and...

A leading technology service provider in South Africa seeks a Contract Manager to oversee large maintenance service implementations. The ideal candidate will manage complex technological aspects and coordinate with clients, requiring fluency in German and French. You should have over three years of experience, strong Excel skills, and a proactive, customer-oriented mindset. This position offers a...

A global consulting firm based in Durban is seeking an expert in IT Asset Management to develop and implement a comprehensive asset management framework. The role requires strong leadership skills to ensure compliance with industry practices while collaborating with stakeholders. Candidates must possess a Bachelor's degree in IT or a related field, along with ITIL and COBIT certifications. A...

IT Asset Management Subject Matter Expert About the job IT Asset Management Subject Matter Expert Key purpose: The incumbent resource / contractor or Service Provider will be required to apply their expert knowledge in IT Asset Management to assist with establishing an IT asset management capability through compiling an IT Asset management framework and defining the required governance...

- Project Management degree or equivalent with a moderate level of related experience - Additional preference for experience in Merch Planning applications/systems like RPAS and JDA. - Preference is for experience in Retail - Demonstrated moderate level project management experience preferably in a multinational professional services environment - Demonstrated understanding of the project life...