IT Helpdesk Analyst jobs in Ethekwini

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...

A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical...

A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and...

A company specializing in personnel services is looking for an IT Business Analyst in Durban to bridge the gap between business requirements and IT system specifications. The role involves managing existing applications, conducting business process analyses, and ensuring compliance with IT policies. Ideal candidates should have experience in project management and a solid understanding of...

IT Senior Security Analyst Are you ready to take the lead in transforming cybersecurity landscapes and safeguarding digital frontiers? Our esteemed BPO firm is on the hunt for a dynamic and skilled IT Senior Security Analyst to join our vibrant team in Durban. This pivotal role is at the heart of our security operations, offering the chance to shape security architecture, deploy cutting-edge...

Reference: DBN000824-AD-1 Our client is a dynamic and ambitious family-owned and run export trading business based in Durban. They have been in existence for the last 50 years with a third generation in place. We specialize in the export of FMCG's, fruit and vegetables, meat, wines, and building materials to over 45 countries throughout the world. We have subsidiary businesses in both the...

A leading gaming company in Durban, South Africa is seeking an IT Governance, Risk, and Compliance Specialist. This role focuses on implementing and monitoring IT General Controls to ensure compliance with ISO 27001:2022. The ideal candidate will have a Bachelor's degree in IT and at least three years of experience in IT audit or compliance roles. The position involves working closely with...

1. Financial Analysis & Cost Optimization - Lead financial analysis initiatives to examine IT costs, identify trends, and develop strategies to reduce expenses across the group. - Support budgeting, forecasting, and strategic planning processes related to IT assets and services. - Collaborate with procurement and vendor management to optimize supplier contracts and service costs. - Provide...

Overview This role will support the implementation and ongoing monitoring of IT General Controls across multiple IT applications and platforms, while also playing a key role in maintaining the organisation’s ISO 27001:2022 certification. Reporting to the Head of IT GRC, the role will work closely with internal stakeholders to ensure effective governance, risk management, and compliance practices...

Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...

Job Purpose To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements Identify, mitigate and manage IT Risk Responsibilities - Assist in the managing of the group business...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (FICO). The role will be based in Westville and report into the Applications Manager. Duties and responsibilities: - Ensures that all tests are conducted and documented according to the standards agreed upon by the business unit and IT. - Responsible for ensuring that all documentation accurately reflects the...

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...

IT Senior Security Analyst Are you ready to take the lead in transforming cybersecurity landscapes and safeguarding digital frontiers? Our esteemed BPO firm is on the hunt for a dynamic and skilled IT Senior Security Analyst to join our vibrant team in Durban. This pivotal role is at the heart of our security operations, offering the chance to shape security architecture, deploy cutting-edge...

A dynamic IT services provider in Durban seeks an Intermediate Application Support Analyst to deliver second-line technical support while ensuring minimal downtime for clients. Suitable candidates should possess a Matric and 1-2 years of Application Support experience, with strong skills in software development, technical diagnostics, and customer service. Ideal for those holding or pursuing an...

Key purpose: Our company is currently on the hunt to acquire an IT Business Analyst (Inbound). The role will be based in Westville and report to the Applications Manager. Duties and responsibilities: - Work with the business to identify opportunities for improvement in business operations and processes. - Meet with relevant Business representatives to establish, understand and document...