IT helpdesk agent jobs in Gauteng

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’re looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities: Provide first-level support for hardware, software, and network issues Assist users with troubleshooting and resolving technical...

, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Are you curious, innovative and passionate about IT Hardware and Infrastructure?Do you take ownership, embrace challenges, and love problem-solving?We’re a world-leading smart mobility SaaS tech company with almost 2,000,000 active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.We are...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)

Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...

Description & SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT support at PwC will focus on providing front-line...

Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...

Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement. Responsibilities - Serve as the primary escalation point for complex technical issues across hardware, software and network...

Minimum Requirements: Matric Own reliable vehicle Valid Driverâs Licence Diploma in Information Technology / IT Management (advantageous) Oracle background / experience Database experience Linux experience (RedHat, Debian or similar) Networking experience A and N qualification or equivalent experience MS Word & Excel proficiency Strong problem-solving and troubleshooting abilities Experience with...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

JOB TITLE: Helpdesk Manager SA DEPARTMENT: Service Delivery Management - Centre of Excellence REPORTING TO: Service Delivery Manager REGION: Middle East and Africa PURPOSE OF POSITION To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded KEY...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...