Inbound Call Centre jobs in Bloemfontein

- Answering distress calls from drivers experiencing vehicle breakdowns. - Gathering essential details: location, vehicle type, symptoms of the issue, etc. - Assessing the urgency and safety of the situation (e.g., stranded on a highway). - Dispatching breakdown technicians or towing services to the customer's location. - Using GPS and mapping tools to locate the nearest available assistance. -...

A prominent telecommunications support company in Johannesburg is seeking an experienced customer support representative. The ideal candidate will handle onsite support, including SIM swaps and activations, ensuring customer satisfaction through effective communication and compliance with quality standards. You must have a matric certificate, 2+ years in face-to-face customer support, and...

Auto Pedigree is looking for an experienced Service Centre Manager based at our Bloemfontein Branch. This position is an ideal opportunity for someone eager to make use of their leadership and business acumen, and operations management experience to drive the achievement of branch performance targets and advance Auto Pedigree's business interests in the area. Position Overview:The purpose of...

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

POSITION PURPOSE Responsible for planning, organising, and directing the activities of the Centre. Oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and in optimal working condition. Develops and implements departmental policies and procedures and ensures...

My well-established courier client is seeking a suitable Customer Service Controller to join their team. Afrikaans non-negotiable, call centre experience essential; courier / freight experience essential. Min. 2 years in similar role working with a domestic / international role.

A life insurance company is seeking a passionate Sales Agent in Sandton, South Africa to grow their market share. The successful candidate will serve as a brand ambassador, educating customers on product benefits while providing exceptional service. Key qualifications include a Matric certificate, RE5 certification, and at least three years of call centre sales experience. The role requires...

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A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...

- 1 - 2 years experience in Personal and Business Banking. - Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products. Duties and Responsibilities: - Engages with customers in order to understand what matters to the customer and deliver against those demands. - Drives customer service excellence in order to add value...

Position summary Industry: IT & Internet Job category: Customer Service Location: Bloemfontein Contract: Permanent Remuneration: Market Related EE position: Yes Introduction TRACKER requires the services of a Representative: Customer Services for the Free state region. The successful candidate will be responsible for all related sales support duties for the Bloemfontein Sales Support...

Job Overview The management of the contracted Maintenance, Security, and Cleaning service providers, through their site supervisors, to ensure the delivery of service within agreed budgets. The maintenance and monitoring of procedures and records relating to the Centre’s fabric, mechanical and electrical maintenance. The maintenance and implementation of the Centre’s ‘Planned Preventative...

Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. Our company is...

Sales Representative Sector: FMCGManufacturing – Confectionery Location: Free State Province (Territory covers the FreeState, Northern Cape, and parts of the North West Province, including key townssuch as Bloemfontein, Kimberley, Upington, Mafikeng, Klerksdorp, and Vryburg.) Reportsto: NationalSales Manager Aboutthe Client3LConsulting is recruiting on behalf of a leading international FMCG...