inbound call jobs

A global Business Process Management leader is seeking an Inbound Call Centre Representative to handle general enquiries from patients via calls and emails. Candidates are required to have a Matric qualification and a minimum of 12 months' experience in a call center role, proven performance metrics, and clear phasing records. This position offers opportunities for professional development and...

A leading financial services institution in Johannesburg is seeking a Call Centre Agent to manage inbound and outbound customer interactions. Responsibilities include resolving queries, building stakeholder relationships, and ensuring customer satisfaction. Ideal candidates will have administration experience in a banking environment and strong problem-solving abilities. This full-time position...

A leading banking institution in Johannesburg is looking for a Call Centre Agent to manage inbound and outbound customer interactions. This role involves addressing customer needs, resolving complaints, and maintaining positive relationships while ensuring adherence to service excellence standards. Ideal candidates will have administration experience in the banking sector and be adept at handling...

A leading financial institution in Johannesburg is seeking a Call Centre Agent to manage customer interactions and ensure satisfaction. The ideal candidate will have banking administration experience, excellent communication skills, and a strong focus on service excellence. Responsibilities include resolving queries, managing inbound and outbound calls, and contributing to a culture of customer...

A leading financial services firm is seeking a Call Centre Agent in Johannesburg. As a Call Centre Agent, you will handle inbound and outbound customer interactions to ensure satisfaction and build strong relationships. Ideal candidates will have administration experience in a banking environment and skills in resolving customer complaints effectively. Your role contributes significantly to the...

A leading South African bank is looking for a Call Centre Agent in Johannesburg. You will be responsible for handling inbound and outbound customer interactions, resolving queries, and building customer relationships. Candidates with administration experience in the banking environment and a strong focus on customer satisfaction will excel in this role. This position offers opportunities for...

A leading FMCG company in Pretoria seeks a Call Centre Agent. The role involves managing inbound customer calls, addressing inquiries and complaints, and ensuring professional service. Candidates should hold a Matric Certificate, have strong communication skills, and ideally possess sales qualifications. Experience in FMCG and previous call center exposure are preferred. The position requires...

A growing healthcare startup in South Africa seeks a Front Desk Sales Representative (SDR) to be the first hire managing inbound leads from Meta ads. This role involves conducting discovery calls, cold calling, and lead management using CRM tools. The ideal candidate should possess strong communication skills and be tech-savvy, ready to grow with the company. Competitive base salary plus...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Job Summary Progressive Technology is seeking a highly motivated and customer-focused Inbound Call Handler to join our Remote Support team. As a Remote Support Agent, you will serve as the first point of contact for customers, providing prompt and professional support for a variety of inquiries. This role is ideal for someone who is tech-savvy, a great communicator, and thrives in a fast-paced,...

A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Role Description This is a full-time, on-site role for an Inbound Call Centre Agent (Travel Service Associate) based in Umhlanga. The responsibilities include handling inbound customer inquiries related to travel services, resolving customer concerns effectively, and providing outstanding support. The role also involves maintaining product knowledge across various services and adhering to...

Answering Incoming Calls - Providing Information - Upselling and Cross-selling - Selling multiple products to potential sales leads received from various platforms - Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals - Identifying customers’ needs through probing - Seize opportunities to upsell products when they arise - Achieving...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...