inbound call jobs

A global Business Process Management leader is seeking an Inbound Call Centre Representative to handle general enquiries from patients via calls and emails. Candidates are required to have a Matric qualification and a minimum of 12 months' experience in a call center role, proven performance metrics, and clear phasing records. This position offers opportunities for professional development and...

A leading FMCG company in Pretoria seeks a Call Centre Agent. The role involves managing inbound customer calls, addressing inquiries and complaints, and ensuring professional service. Candidates should hold a Matric Certificate, have strong communication skills, and ideally possess sales qualifications. Experience in FMCG and previous call center exposure are preferred. The position requires...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Job Summary Progressive Technology is seeking a highly motivated and customer-focused Inbound Call Handler to join our Remote Support team. As a Remote Support Agent, you will serve as the first point of contact for customers, providing prompt and professional support for a variety of inquiries. This role is ideal for someone who is tech-savvy, a great communicator, and thrives in a fast-paced,...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Role Description This is a full-time, on-site role for an Inbound Call Centre Agent (Travel Service Associate) based in Umhlanga. The responsibilities include handling inbound customer inquiries related to travel services, resolving customer concerns effectively, and providing outstanding support. The role also involves maintaining product knowledge across various services and adhering to...

Answering Incoming Calls - Providing Information - Upselling and Cross-selling - Selling multiple products to potential sales leads received from various platforms - Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette, e.g. buying signals - Identifying customers’ needs through probing - Seize opportunities to upsell products when they arise - Achieving...

Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...

Insurance Broker requires multilingual consultant A leading short term insurance broker in the Pietermaritzburg area requires a multilingual consultant for our inbound department. You are required to possess the following skills/knowledge:The individual must be fluent in:Must be Fluent in Zulu, Xhosa, Sotho- Computer Literacy- Good phone etiquette- 1 year telephonic experience.- Able to work...

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Deliver day-to-day knowledge work, in...

Inbound Sales Representative, US expat tax Location: Remote, Global Job Type: Full-time role with a 9-hour shift per day, including a 1 hour break. Working Hours: Working hours are flexible and will be scheduled based on where our clients are located and when demand is highest, which may vary by region and season. Shift times will be communicated in advance and adjusted as needed to ensure...

ISTA Personnel Solutions South Africa - we are a global BPO company, partnering with a US-based client in the Real Estate Management sector, who is urgently seeking an Inbound & Outbound Customer Service Agent. We’re looking for an experienced Customer Service Agent to support our US client who is a real estate investment and development company. This role involves handling inbound and outbound...

Creating purposeful careers as we build the future of contact centre solutions CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target...

Inbound Sales Representative (Commission-Only) – Remote Role Inbound Sales Representative (Commission-Only) – Remote Role Location: Fully Remote (Global Applicants Welcome) Earnings: Commission-Only – £9.25 per confirmed sale About the Role We are looking for high-energy Inbound Sales Representatives who thrive in a fast-paced, KPI-driven environment. This is not customer service—it’s a pure...

One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...

We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...