helpdesk support technician jobs in City of Cape Town Metropolitan Municipality

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

Join Our Team: Junior Moodle Helpdesk Agent:- Location: In-person - Big Bay, Cape Town | Type: Full-time | Sector: e-Learning SupportAbout UsAt iLite, we’re passionate about transforming the online learning experience. As a leading provider of cutting-edge Moodle hosting, support, and consulting services, we empower organisations across a wide range of industries to deliver impactful e-learning....

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

INTRODUCTION ABOUT THE COMPANY Yutiliti is a division of Lightstruck. Lightstruck's vision is to develop, own and operate high-end, last-mile fibre for the long-term economic and social benefit of the communities in which it is deployed. Lightstruck intends to bring rapid and reliable fibre to communities across Southern Africa. Yutiliti provides a digital utility to homes and businesses by...

Provide 2nd and 3rd line support for hardware, software, network, and system issues.Troubleshoot complex technical problems across Windows, Mac, and mobile platforms.Monitor and support servers andnetworksAssist with network configuration, Active Directory, Exchange, and VPN setupsEscalate unresolved issuesGuidance and training to 1st line support staff as neededGrade 12 / MatricTertiary...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Job Description We have an amazing opportunity for an Application Support Technician based in Cape Town! We require a candidate with: •MS SQL and MySQL •.Net and PHP applications •Internal systems-training provided •Bachelors or diploma •Proven Experience as a helpdesk technician or other customer support roleWorking knowledge of databases and remote controlA+, N+, MCDBA...

Job Title: Junior Desktop Support Technician Company: TSU Group Holdings Location: Strand, Western Cape Position Type: Full-time Overview: TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing...

About Us:The Company:Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for...

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Job summary Entity:FinanceJob Family Group:Procurement & Supply Chain Management Group The purpose of the role is to assure that bp users and suppliers are enabled to follow a compliant and efficient procurement process. The type of incoming requests can vary, i.e. answering ’how do I’ related questions as well as providing technical support and managing user/supplier system & process training...

ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to...

IT Support & Infrastructure Technician (L1) – Automotive Industry | Goodwood, Cape Town (Hardware, Software & SQL) – Automotive Sector - IT All-Rounder | Microsoft & SQL Environment JOB OVERVIEW / ROLE PURPOSE - Support of users, New & Current Established Systems: - Vision, Back-up, Workstations, Basic network, Printing and Microsoft Applications . - Multiple Site Support of IT hardware...

We're looking for a tech-savvy and detail-oriented Junior IT Support Technician to provide end-user support, maintain IT systems, and assist with infrastructure projects. The ideal candidate has experience with Microsoft 365, Azure, and a strong problem-solving mindset. This is a great opportunity to grow your IT career in a dynamic, fast-paced environment. Key Responsibilities Support &...

Job Purpose The Support Technician, troubleshoots and maintains the Client’s Voice and Data Networks including CCTV infrastructure, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Job Duties • Maintain the Networks, which includes CCTV cameras, networks and Voice services. • Act as primary...

We're looking for a Snr Tier 2 Support Technician to join our Managed IT Services team in our Somerset West office. This role suits a confident escalation engineer with strong MS, endpoint & networking fundamentals, who can support customers using remote technologies in office. Key Skills: - MS Windows, Office & MS 365 (snr level) - Desktop & laptop hardware troubleshooting - Active directory...

Contract Position- Looking for Desktop support technician for our client in Century City must have a valid CompTIA A+ certificate and be both credit and criminal clear. Duties will include: troubling shooting, assisting with logging calls with Dell; break fix - replacing components; reimaging devices and reloading software, new installations Job Type: Full-time Pay: R5 000,00 - R7 000,00 per...

JOB TITLE: First Response Technician LOCATION: Stellenbosch / Cape Town (Hybrid) ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and...

RJ45 Networking Solutions is an established IT company based in Northgate Business Park, Paarden Eiland. We are seeking an experienced IT Technician looking for a long-term position and the opportunity for growth and development. The role entails commitment to projects and ownership of processes from start to finish. While this post is office based, you will be required to go to clients’...

Job Title: Junior Desktop Support Technician Company: TSU Group Holdings Location: Strand, Western Cape Position Type: Full-time Overview: TSU Group Holdings is seeking a dedicated and experienced Junior Desktop Support Technician to join our dynamic team. The ideal candidate will have a minimum of three years of experience working on a helpdesk and a proven track record in providing...