Help Desk Manager jobs in Brackenfell

Our client in Durbanville is looking for a Help Desk Agent with solid Model Maker experience to join our team. Model Maker proficiency is non-negotiable Key Requirements: - Minimum 2 years’ proven experience with Model Maker (essential) - Experience with Survey Maker, Irrimaker, and Road Maker (advantageous) - Proficient in TeamViewer and general computer literacy - Quick learner with strong...

Front Desk Manager - Sorbet Glengarry Key Responsibilities: - Coordinate and manage front desk operations and staff. - Strong focus on driving monthly sales targets - services and retail. - Manage appointment bookings and client inquiries. - Handle administrative duties and ensure accurate cash ups. - Manage guest complaints and resolve issues effectively. - Motivate and drive staff performance...

Goodwood Help Desk Technician Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants. Appointment: Permanent, full-time position Salary: R20 000 – R25 000 CTC per month Benefits: Provident Fund and December Bonus Working hours: Monday – Friday from 08:00 to 17:00 Qualifications and or...

Purpose of the Job:The purpose of the People Support Desk Specialist role is to attend to and resolve queries relating to payroll, benefits, mobility, organisation management, HR system incident management, compensation and learning from employees or line. The role is required to perform the necessary actions on applicable People systems (within scope of accountabilities) to address queries. The...

Do you enjoy being the first point of contact for clients and keeping things running smoothly behind the scenes? We’re looking for a Front Desk Coordinator to join our car rental team in Cape Town. What you’ll do: - Welcome clients and provide excellent service - Answer calls and emails quickly and professionally - Keep records up to date with data entry and filing - Help with scheduling and...

Who are we? Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building...

Job Purpose The purpose of the job is to provide a focal point for customers to contact Service Desk Department for assistance. The System Technician receives and responds to any inquiries or requests for technical assistance from customers. He/she provides possible solutions, assigning support actions to other departments where needed. Key Responsibilities- Professionally respond to and assist...

Job Overview:Application Deadline: 13 November 2025Job Location: Bellville, Western CapeJob Title: IT Service Desk CoordinatorEducation Level: CertificateJob Level: IntermediateMinimum Experience: 3 - 5 YearsIT Service Desk Coordinator - Tyger Valley / Bellville.:Duties and Responsibilities:- Ticket Lifecycle Management:- Compliance with Ticket Standard Operating Procedure (SOP) including-...

Support Desk Manager Location: Century City, Cape Town (In-office)Salary: R600,000 - R840,000 CTC per annum Benefits: Medical aid contribution We’re looking for an experienced Support Desk Manager to take ownership of a busy 24/7 support operation. This role suits someone who thrives in a technical environment, can lead from the front, and knows how to keep both customers and teams running...

Duties/PligteICT Service Centre: - Providing support to all customers on the Bellville Park Campus (students, support staff, Faculty, management, etc.); - Promptly answering telephone calls coming into the Service Centre; - Picking up and resolving request tickets logged on the Service Centre portal according to the Service Centre SLA's; - Providing effective and accurate information when...

Student/Casual We currently have an employment opportunity at our Cape Gate branch for a student/casual to help us at our cash desk. Requirements: - Must be willing to work retail hours, especially on weekends and public holidays. - Currently studying at a tertiary institution on a full-time or part-time basis. - Must be self-motivated. - Reside in/or near the area Job Types: Full-time,...

Business unit, Department, Reporting Business Unit CPS SM Service Integration Management Department ITS EIS SM SI SIM WC Sanlam Job grade S6Core DescriptionTo coordinate calls between different resolver groups to assist in reducing aged calls, SLA breaches and call hops. Address client escalations and feedback on calls as needed. Providing over all Incident Management function to the client. Key...

Company Description: AECOM’s Enterprise Capabilities team is looking for a Engineer - Geotechnical to join our team in our South Africa offices. About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM’s primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC partners with...

The main purpose of this role is to lead our technical support team and ensure our help desk offers efficient and effective technical support to our customers. This role is critical to delivering exceptional support to our clients and internal teams by overseeing all help desk activities, managing staff performance, improving processes, and ensuring accountability for service levels to our...

Service Desk Analyst - Ticket Queue Dispatcher Main Responsibilities: - Monitoring the queues and assign the incidents before missing Response time SLA - Categorizing whether a ticket is an incident or request - Populating mandatory fields in the ticket form through initial triage before assigning to an engineer - Monitoring Dashboards and initiating appropriate action - Creates forms for known...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

Sanlam Developing Markets [SDM](a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and...

Duties/PligteICT Service Centre:- Providing support to all clients on Bellville Park Campus (students, support staff, faculty, management, etc.).- Promptly answering telephone calls coming into the Service Centre.- Picking up and resolving request tickets logged on the Service Centre portal according to the Service Centre¿s SLAs.- Taking ownership of requests and ensuring that request tickets are...

Purpose of the Job: - To plan and perform support activities within the Financial Services area. - To ensure timely and effective communication with the team, the stakeholders and the business support users (e.g. Service Desk) - To ensure effective day-to-day IT operations within the specified area Job Objectives:Investigate and analyse problems in order to establish the root cause. Establish...

Company DescriptionAt AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our...