Head of Customer Service jobs in Randburg

Listing reference: track_001479 Listing status: Online Position summary:Industry:IT & Internet Job category:Customer Service Location:Randburg Contract:Permanent Remuneration:Market Related EE position:Yes Introduction:Job description:Implementation of customer experience strategic objectives- Responsible for creating a comprehensive Customer Experience strategy to guide the Customer...

We're hiring a Head of Installation Services One of South Africas leading tracking companies is seeking a skilled and experienced professional to head its Installation Services division. The successful candidate will be responsible for developing and executing strategic plans to meet business objectives, overseeing product installations and logistics, and maintaining exceptional customer service...

Company Description My client is a company specialising in information technology services focuses on services including IT consulting, technical and support services, and managed services. Job Description: - The role of Head of Customer Analytics exists to lead the delivery of analytics and data science projects to support business planning, development and execution of strategy, and...

Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Absa Group Limited are a diversified financial...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Main Purpose of the Job:Responsible for easing the CRC customer through lifecycle with functional, emotional and behavioural expertise, conveying this customer experience bond required by the luxury environment set by the Nespresso brand. Job Specifications:Complaints or Information requests- Understand customer request/complaint, bringing the most appropriate answer/solution according to CRC...

Role Overview: We are seeking an experienced and data-driven Head of Digital Marketing with deep knowledge of the sports betting and casino industry. The ideal candidate will lead the digital strategy and execution across all channels to drive user acquisition, engagement, retention, and brand growth in regulated and/or emerging markets Key Responsibilities: Develop and own the digital...

Job Advert Summary Job Purpose The ST Head of Actuarial Function is responsible for expressing an opinion to the Board on specified short-term actuarial matters within Hollard, as well as providing advice to the Board on actuarial issues. The role will cover The Hollard Insurance Company (THIC) and Hollard Specialist Insurance Limited (HSI) licenses. Key Responsibilities The ST HAF role will...

Head Of Finance 3Sixty Life is looking to appoint a Head of Finance Manager The full finance team reports to the Head of Finance. The Head of Finance is to work closely with the Curator, and is responsible for overseeing finance record-keeping, reporting on the performance and financial position for 3Sixty Life, and ensuring financial reporting deadlines (internal and external) are met. The...

Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively...

The Head of Customer Experience is responsible for leading and managing the customer experience strategy within the Converged Solutions business unit. The Head of Customer Experience oversees SLA management, service helpdesk operations, and incident & problem management, ensuring a consistent and superior service delivery aligned with business objectives. They drive initiatives to optimize...

Disclaimer: ONLY APPLY IF YOU HAVE OVER 5 YEARS OF EXPERIENCE LEADING A CUSTOMER SUPPORT TEAM We’re looking for a confident, emotionally intelligent and operationally strong Head of Support to lead our customer support teams across all LGG brands. You will be responsible for ensuring that every client receives clear, confident, and consistent communication from onboarding through to campaign...

LEROY MERLIN’s objective is to develop the market of home improvement by bringing innovation and affordable choices to our customers. LEROY MERLIN is driven to help customers improve their homes and to live a better life.- Lead and support a team of logistics staff- Develop (recruitment, training, evaluation) the team to meet strategic business objectives- Manage and improve all flow (inbound,...

Job Description Managing the Systems and Implementations team in achieving the stated objectives related to the implementation Ensure all client implementations are delivered in accordance with global or local specifications, with the ability to provide accurate systems support in ongoing client servicing processes and procedures Evaluate and configure all client-specific systems requirements...

Job Description A manufacturing company, based in Isando, is looking for someone to fill a Head of Shared Services role. This role is responsible for the creation, development and management of the company’s future shared services function. Requirements: • BCom Finance •Current shared services experience (more than 5 years) •3 years within a large corporate •Indepth knowledge of working...

Experience & Requirements: - Registered CA (SA) - Min 5-7yrs post qualifying commercial experience from the FMCG industry or similar a MUST where you managed a turnover of no less than R500M and have worked in Shared Services. - Proven experience managing a large team of no less than 50 debtor / creditor individuals in a tough / high performing environment. - Well versed on SAP and MS Excel a...

HEAD OF SHARED SERVICES Finance Accountable for maintaining quality, standards, service, and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning...

Job TitleHead of Trading Services South AfricaJob DescriptionJoin the game-changers Take this opportunity to become a leader and stakeholder within one of the most exciting, challenging, evolving and dynamic teams in IG.So, who are we?We're IG Group. No, not Instagram '“ though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive...

About This OpportunityWe are seeking a dynamic, proactive and strategic Head of Solutions & Portfolio for EMEA Cloud Software and Services (CSS) SL Network Management (NM) to lead, plan and manage products / solutions, drive competence builds up, ensure business and capacity planning for both new and existing offering, across the Network Management domain in EMEAThis senior leadership role is...

Listing reference: track_001439Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:TemporaryRemuneration:Market RelatedEE position:NoIntroduction:Job description:Roles and Responsibilities:- Process sales contracts received from clients and sales consultants- Follow up on loading of contracts sent in by Brokers, Dealers, Fitment...