Guest Services jobs in Knysna

A leading luxury hospitality company is seeking a Direct Reservations Manager to oversee all direct booking channels and drive revenue through effective yield management. You will lead the reservations team, optimize room availability, and ensure exceptional guest experiences. The ideal candidate has at least 2 years of experience in a similar role within the luxury hotel industry. Flexibility...

Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...

A leading restaurant in Plettenberg Bay is seeking an experienced Assistant Restaurant Manager to oversee daily operations and lead a dynamic team. The ideal candidate has a minimum of 3 years in a management role within a busy restaurant, excellent leadership, and organizational skills. Responsibilities include managing cash-ups, training staff, and maintaining service quality in a high-volume...

About us: Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. Who We're Looking For: Discover the allure...

This Bush Hideout located in the Plettenberg Bay Game Reserve is seeking a professional Field Guide to deliver exceptional guest experiences through guided activities, nature interpretation, and warm hospitality. The guide will represent the lodge on game drives, bush/forest walks and guest interactions ensuring safety, education, and memorable nature experiences. Responsibilities - Conduct...

HEAD CHEF Overall Responsibilities To provide leadership and active management for all the day to day operations of the kitchen to ensure that best practices are consistently carried out to achieve the highest levels of service possible. General - Lead the kitchen team to provide meals of a consistent high quality - Management of stock orders / stock rotation / regular stock takes in order to...

POSITION SUMMARY Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain...

This role forms part of the Travel Support team based at Pezula Nature Retreat in Knysna. You'll work from a gorgeous office space surrounded by nature, fresh air and people who actually enjoy coming to work. The Role As a Reservations Consultant, you'll handle guest and agent bookings across the Village n Life portfolio. From enquiries and quotations to confirmed reservations, you'll play a...

This role forms part of the Mint Wellness team at Pezula Nature Retreat in Knysna, within the Village n Life hospitality group. The Role As a Spa Therapist you'll deliver professional treatments to Mint Wellness standards while creating a calm and welcoming atmosphere for guests. You'll maintain hygiene protocols, build client relationships and contribute to treatment and retail sales. Key...

This role forms part of the spa team at Pezula Nature Retreat, within the Village n Life hospitality group. The Role As Spa Front Desk Coordinator, you'll support the Spa Wellness Manager in overseeing the daily operations of the Spa Front Desk and Wellness Facilities. You'll play a key role in ensuring smooth administration across spa, salon, gym and wellness areas while maintaining service...

Assistant Restaurant Manager : One of Plettenberg Bay's leading restaurants is seeking an experienced and energetic Assistant Restaurant Manager to join a dynamic team. This position calls for someone who thrives in a fast‑paced environment, leads by example and brings a positive hands‑on attitude to daily operations. Key Responsibilities - Support the Restaurant Manager in overseeing daily...

A wildlife lodge in the Plettenberg Bay Game Reserve seeks a professional Field Guide to enhance guest experiences through guided activities. The role includes conducting game drives and bush walks while providing educational information on the natural environment. Candidates should have prior experience as a Field Guide, valid driving and First Aid certificates, and excellent guest-service...

A leading tourism and hospitality group in Knysna is seeking a Reservations Support Manager to curate exceptional travel experiences. The ideal candidate will coordinate guest travel arrangements, work closely with clients, and ensure service excellence. A minimum of 2 years' experience in travel planning is required, along with proficiency in Opera. This is a hands-on role at the luxurious...

A leading hotel chain in Knysna is seeking Guest Experience Experts to enhance guest experiences through attentive service. Responsibilities include managing guest requests and ensuring high-quality standards are met. Ideal for entry-level candidates, this full-time position requires a high school diploma. Join a diverse team at Marriott where your individuality is valued and the focus is on...

Additional Information Job Number Job Category Administrative Location Protea Hotel Knysna Quays, Waterfront Drive, Knysna, South Africa, South Africa, 6571VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Accelerate is a youth development program in either hospitality management or professional cookery that spans over a period of 3 years. It is aimed at South...

About us : Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. What We're Looking For : Pezula Nature...

Are you a strategic thinker with a flair for luxury hospitality and a passion for exceptional guest service? Were seeking a Direct Reservations Manager to lead our reservations function, drive revenue through effective yield management, and deliver memorable guest experiences from first contact to final confirmation. About the Role As the Direct Reservations Manager, youll oversee all direct...

A leading tourism and hospitality group in Knysna is looking for a skilled Travel Consultant to enhance guest experiences. You will be responsible for understanding clients' preferences and providing personalized recommendations for tours and activities. The ideal candidate must have a Grade 12 certificate, a tourism or hotel qualification, and at least 2 years of reservations experience....

About the job Reservations Support Manager (Knysna) Craft Tailored Travel Experiences at a Premier Knysna Retreat. Reservations & Guest Services | Hospitality & Tourism | Based at Pezula Nature Retreat About Our Client: My client is a prominent South African tourism and hospitality group known for delivering elevated guest experiences and maintaining exceptional service standards. With a focus...

Craft Tailored Travel Experiences at a Premier Knysna Retreat Reservations & Guest Services | Hospitality & Tourism | Based at Pezula Nature Retreat About Our Client My client is a prominent South African tourism and hospitality group known for delivering elevated guest experiences and maintaining exceptional service standards. With a focus on employee growth and a culture rooted in excellence,...