First Line Team Leader
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Ithemba Recruitment- Sourcing Top Talent
Johannesburg
Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence to Operational Level Agreements to maintain and improve customer experience and Service Level Agreements. Understand the Service Desk... |
View salary & More Info |
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4 hours ago
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