dns jobs in Cape Town

Roles and Responsibilities Reports to: Service Desk Manager Working hours: Mon-Fri 8:00-18:00 (UK time) shifted weekly. Salary: R25 000 R30 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Our client is a UK-based Managed Services Provider with nearly 25 years of delivering IT support, cybersecurity, cloud, communications, and connectivity...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...

Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...

FORMAL EDUCATION: - Minimum: Grade 12 or equivalent (suitably qualified as articulated in the Employment Equity Act). - Preferred: Tertiary education (Diploma or Degree in Information Technology, Computer Science, or related field). EXPERIENCE: - 7 years of general IT experience, with at least 2 years in a specialist role managing AD and Exchange service administration. Preferred Experience...

What You Bring / Requirements Core Experience - 5+ years experience as an infrastructure-focused Solutions Architect or senior engineer - Strong background across storage, servers, virtualisation, and data protection - Comfortable engaging with customers at both technical and executive levels Storage & Servers - Proven experience with enterprise SAN and storage solutions (Dell PowerStore /...

Key Responsibilities - Administer, monitor, and maintain Windows Server environments, Microsoft 365, and Active Directory. - Manage and support virtualization platforms, storage solutions, and network services. - Perform routine system backups, updates, and patch management to maintain security and reliability. - Troubleshoot and resolve escalated infrastructure and network issues. - Assist with...

Key Responsibilities Desktop & End-User Support - Provide first and second-line technical support for desktop, laptop, and mobile devices - Troubleshoot and resolve hardware, software, and connectivity issues across Windows, macOS, and Linux operating systems - Manage user account creation, modifications, and access permissions - Install, configure, and maintain desktop applications and software...

Own, support and optimise a hybrid infrastructure stack across on‑prem servers, Azure services, networks, storage and security layers Keep the ecosystem performing by managing Hyper‑V clusters, HP Synergy, backups, patching, upgrades and high‑availability systems Strengthen hybrid continuity by maintaining LAN/WAN/VPN, Azure VNets, NSGs, VoIP, and cloud‑integrated environments Skills &...

Key Duties & Responsibilities: - Manage Microsoft 365 / Entra ID (user access, permissions, MFA) - Administer Windows endpoints (updates, compliance, asset lifecycle) - Handle networking basics (Wi-Fi, VPN, firewalls, ISP coordination) - Support onboarding/offboarding and general IT support - Liaise with a managed service provider (MSP) - Maintain clear IT documentation, SOPs, and runbooks -...

Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...

Main purpose of the role: The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all B-Logic clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate course of...

Qualifications, Experience and Skills Required: - Matric \ Grade 12 (Compulsory) - MTCNA - CCNA - N+ qualification and 3+ years experience - Valid drivers license and own vehicle - Basic Linux command line skills - Good practical networking skills: IPv4 understanding, TCP/IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN - Equipment knowledge (know your way around),...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...

What You Bring / Requirements: - 2 - 4 years' experience in IT Support - Valid driver's licence and your own vehicle (non-negotiable) - Hunger to continuously learn & know what is new in the IT zoo - Confident remote support skills on Windows 10/11 - Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP - Familiarity with IP addressing, subnetting, basic routing - Strong...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years’ experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...

Responsibilities - Perform scoped vulnerability validation and security checks across: - Windows and Linux endpoints/servers - Active Directory basics (identity, authentication, common misconfigurations) - Network services and exposures (SMB, RDP, SSH, HTTP/S, DNS, etc.) - Perimeter and segmentation observations (where applicable) - Use established tooling and playbooks to: - Enumerate assets...

Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...