customer support jobs in Nelspruit

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

This role focuses on originating new business, facilitating the transfer of existing home loans from other financial institutions, and delivering tailored home finance solutions supported by exceptional customer service throughout the application and approval processess. Key Responsibilities Lead Sourcing & Business Development - Proactively source potential home loan clients through both...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

ACCOUNTANT Ngodwana A vacancy exists at an Ngodwana site for an Accountant reporting to the Plant Manager. Envisaged is an analytical person who works well with others, who has initiative and drive and is able to perform well under pressure. QUALIFICATIONS - Degree BCom Accounting or relevant - Post Graduate Business Management Qualification advantageous. EXPERIENCE AND SKILLS Must have at...

About the Company Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally. About the Role As a Brand Ambassador at Carrol Boyes, you’ll be the face of our brand — engaging with...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

We are currently seeking enthusiastic and motivated matriculants to join our dynamic team in Nelspruit. This entry-level position offers an excellent opportunity to gain valuable experience and develop essential skills in a supportive environment. Responsibilities: Assist customers in selecting products and provide product information. Handle cash transactions, process payments, and issue...

Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas to implement new opportunities and maximize sales.Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business...

An established automotive organisation is offering a 12-month Aftersales / Service Advisor Internship through the YES Programme. This opportunity is designed for unemployed graduates seeking practical, workplace experience within an automotive service environment. The internship provides structured exposure to customer service, service administration, and aftersales operations. Key...

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education,...

Description This is a Fixed Term Contract role to provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requestsAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsManage the migration of accounts from transactional to Self...

Introduction To lead a team implementing and maintaining preventative maintenance programs in line with the company policies and procedures, ensuring a reliable transport fleet and effective facilities management. Job description KEY PERFORMANCE AREASCommunicate effectively with customers (internal and/or external).Be able to manage, supervise, and motivate a team.Manage and allocate work to...

Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and...

Who are we? Sanlam Life Ltd is one of the top financial services providers in the South African market. We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth. Our company is...

Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.Connect with our customers by living up to our brand promise of how we can help you? at all times.Converse with our customers in a...

Job Purpose: To manage all aspects of a dealership selling trucks, buses and spare parts. Key Responsibilities: Processes and governance - Develop, align and implement a tactical strategy and associated policies and guidelines - Develop and implement tactical delivery plans and set operational targets - Measure the delivery of operational plans, realign and improve where required - Implement...

Job Purpose: Perform hands-on installation and maintenance tasks on network components such as routers, switches and cables on core networks. Responsible to monitor and troubleshoot all systems and/or escalate to the relevant departments as required. Responsibilities: - Implementation of approved change plans. - Attend to technical escalation from Remote Support. - Incident management &...

Job Description: Education and Certification: - - Bachelor's degree in Information Technology, Computer Science, or a related field is often preferred. - Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to...

Job Summary: The Office Automation Print Service Mid Management Supervisor oversees the day-to-day operations of the print services department within the office automation framework. This role involves managing a team responsible for providing efficient and high-quality print and document services, ensuring optimal utilization of print resources, and implementing strategies to enhance...