Customer Support manager jobs in Grahamstown

Qualifications - Degree or diploma in Hospitality Management, Business Administration, or related field. - Additional training in leadership, finance, or property management is advantageous. Experience - 710 years in hospitality management or similar senior leadership role. - Proven experience managing a lodge, boutique hotel, or small hotel property. - Strong track record in operational,...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards. RESPONSIBILITIES: - Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation - Stock loss is...

Description:Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy Requirement:Grade 12 with at least 2 (two) years retail management experience Valid Drivers license Valid ID or valid work permit (local) Must have strong accounting skills Must be able to work under pressure Must be computer literate (Basic computer literacy) Must...

Key areas of responsibility: Managing daily operations of the assigned unit inaccordance with sector strategy, contract specifications, and statutoryregulations Implementation of the food production process Provide great quality service to clients Manage the execution of creative functions Menu planning, standardization, adoption and costing Monitor the kitchen to ensure the cooks are...

Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...

Company Description Buffalo Kloof is a 20,000-hectare conservancy located in the malaria-free Eastern Cape of South Africa, established in 1999 with the mission of re-wilding and conserving the unique Kowie River thicket. With just 14 bedrooms across three intimate camps, the property offers guests an exclusive experience to explore, indulge, and connect with South African nature and...

An exciting opportunity has become available with our client – a prestigious 5-star lodge located near Paterson/Grahamstown area. They are seeking a passionate Spa Therapist to join their team. Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. -...

Description The Quality Controller oversees the implementation of the QMS and enables the project to achieve and maintain a high standard of workmanship. The Quality Controller supports all internal and external customers whilst ensuring contractual and legislative compliance. Leverages business analytics to optimise existing process flows and identifies and mitigates Quality...

Overview The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of explosives to the blasting face. Qualifications - Grade 12 (Mathematics) - Certified as Magazine Master with CIE - Drivers Licence Advantageous Requirements - Ms Office (Word, Excel, PowerPoint and Email) - Blasting...

POSITION: Bookseller (195 Hour Contract) REPORTING TO: Store Manager STORE: Shop 14, Pepper Grove Mall, Grahamstown, Eastern Cape Our philosophy is to provide our customers with choice and value. Bargain Books is one of the biggest book retailers in South Africa, with over 80 stores and growing rapidly. We are the winner for best bookseller of the year 2019, 2018, 2017, 2014, 2013 and...

Job Description, The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of explosives to the blasting face. , Overview , The main aim of the Magazine Master is to administer and safeguard the stock in the magazine in accordance with legal and client requirements. Ensure the delivery of...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service Carry out standard customer service activities and...

About Us:SA Shooter caters to sport shooters, hunters, and firearm enthusiasts. We bring expertise, a touch of humor, and excellent service to the shooting community. Job Summary:We’re looking for a detail-oriented and organized Office Administrator to manage the daily administrative tasks of our shop. You’ll be the backbone of our operations, ensuring smooth communication, accurate...

Description na Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex...

Description The HSE Officer implements the Business Operating System (BOS) and supports sites to achieve compliance and maintain optimal Health, Environment and Safety standards. The incumbent conducts site inspections and audits and monitors sub-contractor compliance. The HSE Officer ensures legislative and system compliance, identifies, and mitigates risk and contributes to maintaining ISO...

Description na Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex...

We are seeking an experienced and dynamic Lodge Manager to oversee the full operation of a luxury lodge environment. The successful candidate will be a strong all-rounder with a passion for guest experience, proven leadership ability, and solid business and administrative skills. This role requires a hands-on professional who thrives in a people-focused environment while maintaining excellent...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...

Position Summary The Front of House & Food and Beverage Manager is responsible for overseeing all FOH operations and F&B services to ensure exceptional guest experiences, consistent service standards, and efficient daily operations. This role involves staff supervision, training, scheduling, inventory oversight, customer service management, and coordination with the kitchen and management...