customer support executive jobs in Fourways

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...

PURPOSE OF THE ROLEBe the business owner of our customer service platforms. You’ll configure Zendesk, guide Five9 routing at the business level, use Verint/Monet for scheduling, and coordinate vendors and rollouts (including the Adeo Zencare project). Your goal: faster resolutions, happier customers, and smoother agent workflows. No coding or infrastructure work.Key Responsibilities1) Workflow &...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

Head of Customer Support About the Role: We are seeking a dynamic and experienced Head of Customer Support to lead and manage our customer support department. The successful candidate will be responsible for ensuring exceptional customer service, enhancing customer satisfaction, and driving continuous improvement in service delivery. This role requires a proactive leader who can effectively...

Customer Support & Sales Agent Full-Time (40 hrs/week) | Fully Remote Location: South Africa (U.S. Work Hours) --------------------------------------------------------------- The Role As a Customer Support & Sales Agent, you will handle inbound card activation calls from U.S. customers who have received their credit card in the mail. Your primary responsibility is to verify customer identity,...

Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires...

JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...

How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...

We are seekinga passionate and technically skilled Customer Support Engineer (ADMS S3 Core– DMS/OMS) to join our high-performing team. In this role, you will beresponsible for providing world-class technical support for GE e-terra ADMS and related products, ensuring the stability, performance, and reliability ofcritical energy distribution systems that power millions of lives. You will...

Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...

Secure Express (SE) is creating a wave through the On-Demand Ryde world. Getting from A to B is no longer only about convenience, but about safety and comfort too and we emulate this. SE is the Ryde you have been needing, to get where you’re going, safely. We believe that all our passengers deserve a secure, convenient, and comfortable way to get there, at the tap of a button. We are looking...

This role forms part of our state-of-the-art Distribution Centre, employing first class technology, and is an African first for workwear. A Customisation facility has been built as part of our Distribution Centre and is geared to serve our customers with high quality customised garments, quickly and efficiently. The customisation facility consists of embroidery, screen printing, digital printing,...

Responsibilities: - Providing support and solutions to customer issues in a timely and efficient manner - Collaborating with other team members to ensure customer satisfaction - Building and maintaining positive relationships with clients - Identifying customer dissatisfaction and providing feedback to the appropriate department to ensure continual improvement - Maintaining and updating customer...

Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team. The role as Customer Service Support Agent:Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure...

ONLY APPLY IF YOU HAVE 3+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS) We are looking for a detail-oriented and empathetic Customer Support Specialist with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered, issues are resolved quickly, and their overall...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...

Job Title: Customer Support Specialist Type: Full-time, Independent Contractor Location: Remote Work hours: Monday to Friday, 8:00 AM – 5:00 PM CST --------------------------------------------------------------- Overview We are seeking a Project Manager to oversee client-facing technology projects, specifically within network services and phone system installations. This role requires someone...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...