Customer Support Engineer jobs in Ethekwini

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

A leading global customer service provider in Durban is seeking a Customer Service Specialist. This role involves providing exceptional support to US customers through multiple channels, including calls and emails. Candidates should have at least one year of experience in customer service and the ability to work US hours. The ideal applicant is proactive, adaptable, and has strong communication...

About the client: Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role: We are seeking a detail-oriented...

A leading business process outsourcing company in Durban is seeking a customer service representative to deliver high-quality support to clients. The role requires a Grade 12 / Matric education and a minimum of 6 months experience in a call center, preferably with UK clients. Proficient computer skills and excellent communication abilities are essential. Join us to be part of a dynamic team and...

A leading service provider in Durban seeks a customer service representative to implement policies and ensure efficient handling of inquiries and complaints. The ideal candidate will possess strong communication and problem-solving skills, with proficiency in SAP. This role requires detail-oriented individuals capable of maintaining accurate records and fostering positive customer relationships....

A well-known retail company in Durban is seeking a Customer Support Specialist. In this role, you’ll assist customers with inquiries via phone, email, WhatsApp, or webchat, ensuring each interaction is friendly and professional. The ideal candidate will have at least 2 years' experience in a call center environment and be proficient with customer service software. Join our dynamic team and enjoy...

A leading information solutions provider in Durban is seeking a Customer Service & Technical Support Representative. The role involves delivering exceptional support by resolving customer inquiries, providing product assistance, and maintaining accurate records. The ideal candidate will possess strong communication skills and have a basic technical knowledge, with an emphasis on teamwork....

A leading financial services client is seeking customer support agents in Umhlanga Rocks. You will assist customers with credit card inquiries and account activations across various channels, including voice and chat. The ideal candidate will have at least 1-2 years of experience in financial services and a National Senior Certificate. Excellent communication skills, empathy, and the ability to...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

Overview Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly,...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A well-regarded contact centre in oThongathi, KwaZulu-Natal, is seeking motivated customer service representatives. The role involves handling calls, diagnosing repair requests, and communicating with various stakeholders. Candidates should possess excellent communication skills, personal resilience, and attention to detail. Experience in a repairs and maintenance environment is a plus but not...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

A professional painting company is seeking a proactive Customer Support Representative to manage leads and provide excellent customer service. This fully remote role involves answering calls, booking estimates, and managing CRM workflows. The ideal candidate will have over 2 years of experience in customer service and sales, possess excellent English communication skills, and be capable of...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

A leading Business Process Outsourcing company in Durban is looking for a Customer Service Representative to provide exceptional service and increase customer loyalty. The successful candidate should have at least 12 months of experience in customer service, possess a Matric/Grade 12 certificate, and demonstrate strong problem-solving and teamwork skills. This role promises a rewarding career...

A leading recruitment agency is seeking a Customer Success Representative to manage client communications in a fully remote capacity. Ideal candidates will have 2+ years in customer service and sales, excellent English communication skills, and experience with CRM systems. Responsibilities include handling incoming calls, making outbound calls to leads, and providing exceptional customer support....