customer support jobs in Ballito

Role Summary The Customer Service Consultant will play a crucial role in providing exceptional customer service, promoting the benefits of fibre technology, and ensuring smooth operations. This role requires a customer-focused mindset, strong communication skills, and the ability to multitask efficiently. Responsibilities - Provide exceptional customer service by greeting, engaging, and...

A leading Apple reseller in Ballito seeks a Technical Support Technician to deliver exceptional support services to customers. The role involves troubleshooting technical issues, providing software support, and training. Ideal candidates should have a Matric and an IT qualification (minimum A+/N+), along with experience in Helpdesk or 1st Line Support. Strong interpersonal skills, tenacity,...

A leading financial services client is seeking customer support agents in Umhlanga Rocks. You will assist customers with credit card inquiries and account activations across various channels, including voice and chat. The ideal candidate will have at least 1-2 years of experience in financial services and a National Senior Certificate. Excellent communication skills, empathy, and the ability to...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A well-regarded contact centre in oThongathi, KwaZulu-Natal, is seeking motivated customer service representatives. The role involves handling calls, diagnosing repair requests, and communicating with various stakeholders. Candidates should possess excellent communication skills, personal resilience, and attention to detail. Experience in a repairs and maintenance environment is a plus but not...

About Us: We are a UK-based cleaning company, specialising in Residential and End of Tenancy services. As our team grows, we’re looking for a confident and goal-oriented Sales Development Representative to join us remotely and help expand our client base. The Role: As a Sales Development Representative, you’ll be responsible for converting warm leads into confirmed bookings, building strong...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

Purpose of the job Bloom's Customer Services Representatives need to be highly skilled individuals, tasked with Effectively assisting Bloom customers with queries and/or complaints, across any channels required in Bloom's operational processes and maintain excellent customer satisfaction. Duties & Responsibilities Specific Tasks 1. Ensuring high-level sales performance as a representative. -...

Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you! We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Customer Service and Marketing Associate Umhlanga. Are you a people-person with a creative streak? Do you love building strong customer relationships while bringing brands to life through marketing? This exciting opportunity is perfect for someone who thrives at the intersection of customer service and marketing. In this role, you’ll play a key part in delivering outstanding customer...

Job Description iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically...

Are you ready for a challenge? We’re looking for motivated, helpful individuals who are keen to deliver a positive customer experience every time! We're an accredited, award-winning contact centre with a fantastic reputation for friendly and helpful customer service. You’ll be call-handling and actioning digital contacts accurately, diagnosing and raising a wide range of repairs for residents...

Job Description An exciting opportunity to support a financial services client of Huntswood. Their goal is to provide each customer with the highest level of customer support, including providing clearly and concisely outlined fees and charges, and payment requirements. You’ll interact with customers across multiple channels — voice, chat, SMS, and email. Job Responsibilities Your key...

A leading customer service provider is seeking a Sales Advisor to engage with customers and sell appliance protection services. You'll be the first point of contact for customers needing assistance, helping them register their appliances and upselling products. A solid sales and customer service background is essential, as well as the ability to work under pressure. You'll receive extensive...