Customer support agent jobs in Mamusa

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...

A technology-enabled business services company is seeking an IT Support Technician in Cape Town. This entry-level role involves providing Level 1-2 technical support to call centre agents and office staff, troubleshooting hardware, software, and network issues, and managing user accounts and call centre technologies. Candidates should have a Bachelor's degree or equivalent in IT, along with 1–2...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...

A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...

A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...

An exciting opportunity awaits for a detail-oriented Adviser Admin Assistant at a prominent financial services firm. This role focuses on delivering exceptional after-sales service to clients, ensuring their needs are met and fostering long-term relationships. The ideal candidate will possess strong administrative skills, be proficient in both Afrikaans and English, and have a solid background in...

A leading health technology company is seeking a Field Services Engineer specializing in MRI to support technical needs and enhance customer satisfaction. The role involves providing maintenance and installation, resolving complex issues, and delivering on-site/support services. Candidates should have a degree in Clinical or Electrical Engineering, with considerable experience in customer-facing...

A prominent telecommunications support company in Johannesburg is seeking an experienced customer support representative. The ideal candidate will handle onsite support, including SIM swaps and activations, ensuring customer satisfaction through effective communication and compliance with quality standards. You must have a matric certificate, 2+ years in face-to-face customer support, and...

A recruitment agency is seeking a Technical Support Specialist in Germiston, South Africa. The ideal candidate will have 2-3 years' experience in providing installations, support, and training for POS systems and fingerprint readers. Responsibilities include resolving hardware/software issues, managing support tickets, and maintaining documentation of changes and assets. The role requires strong...

Client Support Specialist - Remote - Work From Home - Remote - Permanent - Full Time - Published: 1 day ago Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

A consulting firm in Johannesburg is seeking a skilled customer support representative. This role involves handling onsite support for various telecommunications services and requires at least 2 years of customer interaction experience. Candidates must hold a Matric certificate, possess a valid driver's licence, and communicate fluently in English. The position demands full computer literacy and...

A fast-growing SaaS company is looking for a Software Support Engineer to act as a vital link between development teams and customers. You will debug issues, troubleshoot incidents in real-time, and drive improvements. Ideal candidates have over 3 years of experience, especially with C# and .NET. This role offers flexibility in working arrangements and the chance to be part of a dynamic team in...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

An established IT solutions provider is seeking an experienced Desktop Support Engineer (Customer Services) in Gqeberha. You will ensure the smooth running of customer environments, maintain system availability, and resolve incidents efficiently. The ideal candidate has at least 3 years of experience in customer service and desktop support with a strong focus on customer satisfaction and...

A customer service company in Cape Town is seeking a dedicated Customer Advisor to manage back-office processes, correct account data, and support excellent customer service. The ideal candidate has at least 12 months in a technical or process-driven role, excellent communication skills, and a strong attention to detail. Join a diverse and inclusive workplace offering opportunities for growth and...

Introduction Family-Friendly Hours & Work from Home Fast-Growing Digital Marketing Leader In 2004, Steve Anson and Bill Esteb founded Vortala with a simple vision to help doctors grow their practice using the Internet. Today, our dedicated team of 85 marketing professionals serve thousands of healthcare practices worldwide. Busy doctors trust Vortala to manage their practice website and lead...

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...