Customer Services Coordinator jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

Join our client, a prestigious Stellenbosch wine farm, and bring your passion for wine and hospitality to create exceptional guest experiences! Our client is seeking a dedicated and organised Tasting Room and Events Coordinator to oversee their tasting room operations and manage events and functions on their stunning wine farm on the Kromme Rhee Road outside Stellenbosch. If you excel in...

Company Overview STELO is an Operations and Maintenance (O&M) services company providing integrated technical, operational, and maintenance support to process plants and mining operations across Africa. Headquartered in Mauritius, STELO operates in multiple African jurisdictions, delivering sustainable, performance-driven solutions for plant operations, maintenance, and asset...

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. We welcome your interest in SBA. Let us know a little about you by checking all that apply: - You...

Order Coordinator REF: OC1104 Job grade: 11 Department: Supply Chain Reporting to: Team Leader: Import & Export Division: Operations Location: Paarl Purpose: The purpose of this role is to coordinate and manage the end-to-end import and export order processes for KWV, ensuring full compliance with all customs, SARS, DALRRD, and international trade regulations. The Order Coordinator...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

To provide essential support to the sales department, ensuring efficient operations, sales processes and accurate data management, the Sales Coordinator will play a critical role in maintaining accurate records, coordinating reporting, and supporting the sales team in achieving their goals. Key Performance Outputs Sales Operations & Order Management - Support Key Account Managers with...

Position Available | FLOWER DEPARTMENT TEAMLEADER & EVENT COORDINATOR AVZ Decor & Design has the following position available for a reliable, hardworking, creative team player to fulfil the following role:Flower Department Teamleader and Event Coordinator reporting to Operations Manager:Key requirements for this position: - Knowledge and understanding of clients - Knowledge of flowers -...

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. About the Role This role is suited to an independent digital marketing, social media and communications professional who can take ownership of day-to-day digital...

IT & Business Systems Coordinator South Africa | Logistics & Supply Chain Environment We're looking for a hands-on IT & Business Systems Coordinator to take ownership of our internal systems and help us keep the business running smoothly, efficiently, and smarter every year. This is not a call-centre IT role. You'll be close to operations, warehousing, finance, and management, supporting the...

Duties: - Manage account operation and at all times avoid incurring penalties and additional cost for Company/Client - Attend Client/Operation planning meetings - Provide shipping options/routes/stacks dates/ETDs/ETAs to clients - Ensure customer has relevant rates for the above mentioned on quotation - Request adhoc rates for clients with commercial team. - Receive customer booking - Create &...

South Africa's pioneering company within the office automation industry is looking for a showstopper to join their team. Package - R 25 000 (negotiable) - Medical aid, pension, and funeral cover after 3-month probation. Key Responsibilities - Evaluate and streamline support service processes, including internal inquiries, warranty claims, and stock requests. - Ensure adequate staffing...

Our client is seeking a Service Technician for their team in Stellenbosch. Location: Stellenbosch Requirements: - Matric or equivalent - Drivers License - Plumbing and pipe fitting knowledge & experience not negotiable - English with Afrikaans preferred - Willingness to travel preferred - Knowledge of Water filtration plants will be an advantage - Electrical experience advantageous - Borehole...

Key Performance Areas: - Prepare for the arrival of customers and their vehicles - Compile accurate job cards, cost estimates, and service recommendations - Manage customer consultations upon arrival - Update and maintain the Dealer Management System and vehicle control systems - Liaise regularly with customers regarding vehicle status and progress - Act as the link between customers,...

Duties & Responsibilities - Assist with the preparation and serving of meals. - Maintain high standards of cleanliness in kitchen and dining areas. - Follow food hygiene, safety, and allergen guidelines at all times. - Operate kitchen equipment safely and efficiently. - Assist with stock rotation, storage, and basic record-keeping. - Provide friendly, professional customer service.

MAIN PURPOSE OF THE POSITION:Provide effective supervision of team members in respect of policies, procedures and standards on product, administration, hygiene, maintenance, customer service, labour utilization and employee relations and relieve the Restaurant Manager (RM) when required to do so. **KEY RESPONSIBILITIES:Assist Management in the achievement of CHAMPS (Cleanliness, Hospitality,...

We are looking to employ an experienced, hard-working, and efficient person to fill this Videojet Paarl-based position as Client Service Admin Clerk.- Grade 12 minimum requirement- A relevant tertiary qualification (Administration) - Would be an advantage.- 3+ years of experience in a similar role- Experience in works orders, quotes and invoicing is essential.- Excellent computer skills:...

We are seeking a dedicated and detail-driven Airfreight Coordinator to support our Freight Manager and oversee the end-to-end air export process. You will play a key role in coordinating shipments, managing documentation, and ensuring seamless execution of airfreight movements within the fast-paced perishable industry. This role also includes various adhoc tasks requiring initiative, strong...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

To ensure that product is moved from the grower to the client according to standard procedures and protocols, whilst maintaining ongoing communication with role players. Key Performance Outputs Operations Excellence - Convert allocations into precise loading instructions and communicate with load points. - Book containers with Freight Forwarders and manage operational issues during loading. -...