customer service supervisor jobs in Fourways

A leading service provider in Randburg is looking for a Caredesk Supervisor to maintain customer experience standards in a high-pressure environment. The role involves supporting CareDesk agents, monitoring performance, and ensuring compliance with quality procedures. Key requirements include a matric certificate, at least 2 years supervisory experience in a call center, and proficient knowledge...

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

A leading book retailer in South Africa is seeking a passionate Bookseller for a 195-hour contract. In this role, you will provide exceptional customer service, maintain store displays, manage stock, and build relationships with customers to drive sales. The ideal candidate is energetic, bilingual, and has a matric qualification, preferably with retail or sales experience. Join us to share your...

A grocery retail chain in Randburg is seeking a Customer Service Assistant to deliver exceptional service to customers. Responsibilities include assisting with product selection, processing payments, organizing stock, and ensuring customer satisfaction. Candidates should possess a Matric qualification, relevant experience, and a clear criminal record. Join a dynamic team dedicated to providing...

Shipping Customer Service Supervisor Skills and Qualifications: - Strong communication skills both verbal and written to interact with customers and internal teams. - Problem-solving skills to effectively address and resolve customer issues. - Organizational skills to manage multiple tasks and maintain accurate records. - Knowledge of shipping and logistics processes to understand the various...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...

Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...

Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...

Overview You'll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising...

A leading mobility solutions provider in Johannesburg is looking for a Customer Success Supervisor to lead a team for efficient customer support. The role requires at least 8 years of customer care experience, a degree in any discipline, and a focus on operational excellence. You will be responsible for overseeing customer chats, managing team performance, and driving improvements in service...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast‑paced, international environment. You’ll lead a diverse team of four and...

Gauteng, JHB - Central Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team.- The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards,...

Overview Job Title: Call Center Representative – Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Summary: Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and...

A leading engineering firm is seeking a Field Service Supervisor for its operations in Johannesburg, South Africa. The role involves leading and coordinating mechanical and electrical technicians, ensuring safe and efficient service delivery while fostering a positive team culture. Responsibilities include mentoring staff, overseeing operational planning, conducting performance reviews, and...

A leading car rental company is seeking a Supervisor: Branch to oversee operations in Kramerville, Johannesburg. The candidate will manage staff, ensure high levels of customer service, and handle daily reports. Required qualifications include relevant supervisory experience and a valid driver's license. Strong communication and organizational skills are essential. This role demands effectiveness...

Listing reference: track_001203 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the...

Overview You'll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you'll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don't need to be an expert about Trade, it's all about relationship building, and with the help of our excellent training programmes and varied shift patterns to...

Tracker requires the services of a Supervisor in the Acquisitions department situated at the Tracker head office based in Johannesburg. The Supervisor is responsible for managing staff, handling customer escalations; identifying opportunities and setting targets. This role will directly manage the agents - departmental KPI’s and ensure proper training, application of offers and customer...

Customer Service Representative - Randburg Track reference: track_001516 Listing status: Online Apply by: 20 November 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction TRACKER requires a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for...