customer service supervisor jobs in Epping

Role Purpose Deliver professional service to clients through various servicing channels (inbound calls, emails, walkin interactions etc.), and responding to their needs, concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements. Requirements - Grade 12 (essential). - 2-3 years' experience in a call Centre or client service environment...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending. Our South...

Introduction We are currently seeking a highly motivated, professional, and detail-oriented Customer Service/Sales Administrator to join our dynamic team. With a reputation for reliability, quality, and personalised service, we continue to grow our client base across the region and beyond. Our dedicated team is passionate about food, customer satisfaction, and ensuring smooth operations from...

Are you passionate about creating exceptional experiences and making a real difference in people's lives? At Vital Health Foods, every interaction with our customers is an opportunity to Own It—take charge, solve problems, and lead outcomes that build trust and loyalty. What you will do: - Develop scientific content, implement and manage product and health training, and provide technical...

Are you passionate about customer service? Do you have bubbly personality? Can you build relationships telephonically? Do you connect with people easily? If so, Western Cape blood Service wants you. You will be joining a leading team of Customer Service Officers that thrive on assisting in the process of saving people’s lives. Main Purpose: - To work in the donor call centre, recruiting blood...

Introduction Momentum Health Solutions, anentity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximize lifetime client value. We build and maintain a culture of innovation, and create value through unique insights into how to achieve specific outcomes by using a defined set of Health...

We provide Assistance and Claims Management services for insurers and brokers around the world. Our expertise in Claims Management, pioneering processes, in-house professionals and worldwide network of associates, are what make stand out to our partners and their customers. Collinson Group is a global leader in shaping and influencing customer behaviour to drive revenue and add value for our...

Key Outputs •Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components. •Create a safe environment for all productive and non-productive employees by doing the following: o Ensure daily risk assessments are completed per artisan to control safety risks oPerform toolbox inspections •Effectively communicate with team, management, and...

Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays. 1. Job Summary To oversee the daily operations of the guest house by ensuring by ensuring: -...

KEY EXPERIENCE TO MEET FOR CONSIDERATION- You will have Matric plus a diploma in administration or sales and marketing, coupled with 5-8 years experience in a fast-paced manufacturing customer service centre, specifically in a team leader or leadership role.- You will be experienced in leading motivating and developing customer service staff, providing support and ensuring high service levels to...

The Fitters department currently has a vacancy for a Mechanical Fitter Supervisor to join the team. Duties and responsibilities will include, but are not limited to the following:- Responsible for supporting the Manager to drive routine planned and preventative maintenance procedures and protocols- Using computerized maintenance management system to plan, track and record daily tasks as well as...

The Company:4D Innovations Group (Pty) Ltd t/a ESET Southern Africa Role Name: Customer Success Supervisor Location: Belmont Square, Rondebosch, Cape Town Type of Position:Full-time Hours of work: Monday - Friday, 08:30 to 17:00 Role summary The Customer Success Supervisor ensures the team performance against agreed metrics of all customer service providing employees in the contact Centre,...

We are a well-established company that is looking for a Customer Marketing and Sales Service Trainee. Job Responsibilities - ⁠⁠Customer in store promotion assistance: assist customers to sell products that are in the store - Digital marketing: Creating personalized promos & adverts - Customer Training: Ongoing webinars to educate on ways to be more profitable - Customer social media assistance:...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representative to support inbound customer service, help desk,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

German Speaking Customer Service Advisor Our Client is a captive contact centre providing seamless 24/7 customer support services in multiple languages. Over the years, they have diversified into providing 24/7 multilingual contact centre solutions to global names in aviation, telecommunication, retail and finance. Job Type Onsite | Full-time Salary R18 269 + Benefits Requirements:- Fluent in...

- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...

Responsibilities: - Phone Switchboard Operator: - Answer incoming calls in a professional and courteous manner. - Efficiently and accurately direct calls to the appropriate departments and personnel. - Take and relay messages as needed. - Customer Query Management: - Provide accurate and timely information to customers regarding services, billing, and other related matters. - Customer...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound customer service, help desk,...