Customer Service Controller jobs in Tembisa

REQUIREMENTS - Matric, bachelor’s degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field – Highly Advantageous - 3–5 years of experience in managing sales, customer service, technical support or help desk teams - Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles - Strong...

Name: Personal Number (where appropriate): Job Title: Customer Service Associate Department: Vision Care Reports to (Function): Customer Operations Manager Job Purpose To ensure that VC orders and customer queries are correctly and timeously processed in the Customer Operations Division. To represent the product portfolio of Alcon in particular contact lenses and to ensure that consignment...

REQUIREMENTS Matric, bachelorâs degree / Diploma in a relevant field (e.g. Business, Marketing, Management, Business Administration, or related field â Highly Advantageous 3â5 years of experience in managing sales, customer service, technical support or help desk teams Track record of achieving service targets, or demonstrable success in prior sales/customer-service roles Strong leadership and...

Are you a results-driven leader with a passion for service excellence and team development? Our global client, a leader in operating systems with a growing Midrand presence, is seeking a hands-on Customer Service Manager who can work independently, mentor teams, and drive continuous improvement in service delivery. You'll join a dynamic management team during an exciting expansion phase. The role...

Job Title: Customer Service Agent Reports to: Factory Manager Location: Midrand Job Type: Fixed-Term Contract (6 months) About Us: We're a leading manufacturer and retailer of high-quality human hair products, offering a wide range of extensions, wigs, and hair care products. Our company also operates a chain of salons where our expert stylists help customers achieve their desired looks. We're...

Knowledge of the dental trade is desirable however not essential.- A strong sales background is essential, with experience in coaching and mentoring team members and good team leadership experience and skills.- A minimum of 2 years team leader/supervisor experience- Can demonstrate a high level of commitment to customer care values when dealing with internal and external customers- Presents a...

Overall, Purpose of the Job: To effectively manage the Inbound Client Services Department in terms of Client Liaison, Client Communications, Client assistance, Client Retention and administration. Dealing with client complaints/queries and management of Inbound Agents and Supervisors as well as new business and Technical. Driving organic growth in the business through new sales appointments...

Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions service related documents. Ordering spares for engineers in corporate division. Quotes to be drafted, emailed and followed up on. Filing all delivery & collection documentation for all repairs and items sold to clients via quotes. Overseeing the dispatching of Technicians. Manage dispatch...

Applications are invited for the Customer Recovery Agent position to be based in Tembisa. PURPOSE OF THE ROLE: The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice - Contribute to cost efficiencies through responsible utilisation of work related resources - Prevent...

Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.- 18,000 trained professionals- 250+...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Minimum Requirements Minimum Requirements (Non-Negotiable): - Education: - Matric Certificate (Grade 12) - Experience: - Minimum 2 years working in a customer service consultant role - Experience in a finance, telecommunications, risk, fraud, or security-focused environment - Experience handling customer complaints, escalations, and sensitive information Preferred...

Hello Group is seeking to appoint a dedicated, foreign language–specific Customer Service Consultant to join our Call Centre Department . The ideal candidate must be able to communicate fluently in at least one foreign language (e.g., Hindi, Chichewa, Gujarati, Urdu, Portuguese, Swahili, Bengali, French, etc.) to support our diverse customer base. The Customer Service Consultant will be...

Shipping Customer Service Supervisor Skills and Qualifications: - Strong communication skills both verbal and written to interact with customers and internal teams. - Problem-solving skills to effectively address and resolve customer issues. - Organizational skills to manage multiple tasks and maintain accurate records. - Knowledge of shipping and logistics processes to understand the various...

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to...

**Sales and Customer Service Assistant (Entry-Level) Location: Boksburg, Gauteng (Hybrid) Employment Type: Full-time About the Company Cristal Group SA is a Johannesburg-based company supplying products and services to the laboratory, medical, pharmaceutical, cleanroom, and weighing industries. Our offering includes laboratory equipment, medical devices, cleanroom consumables, weighing...

Overall, Purpose of the Job: To effectively manage the Call Centre Outbound Recon Sales and Client retention teams. Achieving CCC KPI’s and Targets. Dealing with client complaints/queries and management of staff. Minimum Qualifications and Experience: - Grade 12 - Tertiary qualification or Internal leadership qualification - Relevant experience, and proven track record, in Contact Centre with...