Customer Service Controller jobs in Kathu

A leading equipment service provider in Northern Cape is seeking a skilled professional to manage service support operations. Key responsibilities include overseeing staff, providing technical support, managing the warranty process, and maintaining relationships with clients. The ideal candidate will have extensive experience in a similar role, proficiency in SAP and CRM systems, and strong...

A dynamic outsourcing firm in Cape Town is seeking Customer Service Advisors to join their team. Ideal candidates will possess strong communication and customer service skills, with a minimum of 1 year of experience in a BPO environment. Full training is offered, and employees will engage in a vibrant and supportive workplace. This is an entry-level, full-time role with a focus on team...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Overview ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are hiring! Our U.S.-based client connects...

Description - - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements - - Minimum of 2 years sales experience in a relevant industry. -...

A leading crypto exchange in Johannesburg is seeking a customer service representative to manage client queries and provide timely resolutions. The ideal candidate will have prior experience in customer service, preferably in the financial or cryptocurrency sectors, along with strong communication skills. Responsibilities include assisting customers with account concerns and ensuring adherence to...

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

Key Outputs •Investigate and ensure corrective actions for reasons why items end up in block stock •Perform bin audits daily after goods receipt of shipments •Perform stock counts (cycle, wall to wall /etc.) •Run reports to ascertain available bins and free up as required •Run reports and assign bins to stock without bin assignments •Assist with PoE audits by providing required evidence for...

Hire Resolve is seeking a Project Cost Controller to join a prominent mining operation in Kathu, Northern Cape. This is an excellent opportunity for a skilled professional who enjoys working in a dynamic environment with a commitment to safety and efficiency. The successful candidate will take on the responsibility of managing project costs, ensuring compliance with established budgetary...

A leading recruitment service is seeking a Financial Controller to oversee accounting functions across Canada and Latin America. This pivotal remote role requires strong leadership skills and the ability to manage diverse teams, ensuring financial accuracy and compliance with local regulations. The ideal candidate will have over 5 years of experience in financial management roles, possess a...

RPO Recruitment's Client is urgently seeking the expertise of an Quality Controller Stores in the Northern Cape. The successful candidate will manage quality of items purchased according to specifications and standards, to ensure correct specifications of stock items and to address audit requirements and maintenance of stock items. Responsibilities: - Inspection of Critical Spares Received:...

Job Description Essence of the job: To manage quality of items purchased according to specifications and standards, to ensure correct specifications of stock items and to address audit requirements and maintenance of stock items, which includes but not limited to: Inspection of critical spares received Technical assistance for procurement Supplier evaluation Compiling of service level...

A financial services firm is searching for a finance manager in Johannesburg, South Africa. The ideal candidate will have a minimum of 5 years' experience managing a finance department, strong skills in communication, tax, and foreign exchange, as well as advanced proficiency in Microsoft Excel. Responsibilities include assisting the CEO in asset management and leading a small finance team. This...

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List. The Role: To service and/or maintain Mining equipment through machine...

A leading multinational company is seeking a Parts Planner in Kathu, Northern Cape. This role involves optimizing parts availability, managing inventory, and ensuring customer satisfaction. Ideal candidates will have 1-2 years of experience in supply chain or logistics, strong analytical skills, and familiarity with mining operations. Proficiency in ERP systems like SAP is advantageous....

A leading equipment manufacturer based in Northern Cape is searching for a Parts Planner to ensure optimal parts availability and manage inventory. The ideal candidate should have 1-2 years in supply chain or inventory planning, preferably within the mining sector. Responsibilities include analyzing customer demands, collaborating with managers, and assisting with invoicing. This position demands...

A leading equipment company located in Kathu, Northern Cape, is looking for a skilled professional to manage daily service operations related to site-based Hose Containers. This role involves leading a parts process team, ensuring customer service excellence, and maintaining effective inventory control. Candidates should have Grade 12, relevant certification, and proficiency in business...

Customer Experience (CX) Team Lead As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative customer service strategies. Duties & Responsibilities Key...

Key Outputs - Manage service support staff, budget and perform cost control - Provide technical support to service support technicians and service team - Relationship building with external and internal customers - Proactively liaise with Principal to resolve problems and issues and build relationships going forward - Manage costing team and CRM/SAP related issues - Manage the Warranty process...

Key Outputs - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. - Assist with quotes for parts, service, and equipment management solutions - Understand the full range of...