customer relations jobs in Franschhoek

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

THE OPPORTUNITY THAT AWAITS YOU Are you the kind of person who thrives on building relationships, solving problems, and making clients feel like VIPs? Do you get a buzz from turning challenges into opportunities and data into insights? If so, we've got the perfect stage for you to shine This isn't just another support job – it's about being the heartbeat of client success. You'll be part of a...

RPO Recruitment's client, A top Logistics company based in Paarl, is looking to expand their team with a position in Specialist Customs. This would include handle the customs clearance process, preparing and maintaining all customs-related documents and ensuring compliance with all South African and international trade laws. Requirements: A diploma or degree in logistics, international trade,...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Our client is looking for a detail-oriented, analytical, and passionate about international trade compliance Customs and Tariff Control Specialist with Perishable Goods experience. This is a key role within our organization, ensuring that customs entries and tariff classifications are accurate, compliant, and aligned with the highest regulatory standards. Minimum Qualifications: - Matric /...

Job Specification: Senior Program Manager – AI and CX Location: South Africa Contract Type: Full-time, Permanent About Candide Candide is a tech company based in SA and the UK providing digital services to a group of Estates globally including Babylonstoren, Candide specialises in software development & engineering, data & analytics, digital design and supporting its customers with AI...

Job Summary: We are seeking a skilled and experienced Senior Waiter to join our cruise ship team. As a Senior Waiter, you will play a key role in providing exceptional dining service to our guests. Your expertise in food and beverage service, leadership abilities, and commitment to delivering outstanding hospitality will contribute to creating memorable dining experiences on...

Deputy Hotel General Manager Position Our client, a prestigious entity renowned for its heritage Cape Dutch Wine farm, which encompasses a contemporary Farm Hotel & Spa, as well as a Farm Shop and multiple Restaurants, is seeking a Deputy Hotel General Manager. This is an exceptional opportunity for a passionate, professional individual to play a significant role in managing a high-end hotel and...

Luxury Hospitality Estate close to Franschhoek is looking for a Financial Manager that will be responsible for the full financial management function of the business, ensuring accurate reporting, cost control, budgeting, compliance and financial leadership within the hospitality and winery environments. This role requires a strategic, detail-oriented professional who can manage a finance team,...

Join Our Team in the Heart of Franschhoek!Are you a dynamic and passionate hospitality professional? A vibrant upmarket hotel in the breathtaking Franschhoek Wine Valley is seeking an energetic and experienced Rooms Division Manager to lead our front office and housekeeping teams. If you thrive in a luxury environment and have a keen eye for detail, this could be the perfect opportunity for...

A the Solar Sales Consultant you will educate homeowners/businesses on solar benefits, assessing the energy needs, designs customized systems, prepares quotes/proposals, explains financing/incentives, and manages the sales process from lead to installation, requiring strong communication, sales, and analytical skills to meet targets and drive sustainable energy adoption. Key...

Key Performance areas: Operational Duties: - Update systems with blank container numbers for loads, especially cold treatment containers - Update blank GEO numbers for loads. - Check and report on the TempCheck tick list to ensure bookings have indicated in QX. - Update missing Client Temperature Acceptance Report indicating temp codes in QX but not set up in BELS/Sensi with parameter -...

Key Performance Areas - Machinery, Equipment & Vehicle Compliance - Ensure all machinery, equipment, forklifts, and vehicles comply with OHS Act requirements and legal standards - Monitor preventative maintenance schedules and breakdown records - Identify and recommend equipment upgrades or replacements - Coordinate specialist repairs and commissioning of new machinery - Source and negotiate...

Duties: - Manage account operation and at all times avoid incurring penalties and additional cost for Company/Client - Attend Client/Operation planning meetings - Provide shipping options/routes/stacks dates/ETDs/ETAs to clients - Ensure customer has relevant rates for the above mentioned on quotation - Request adhoc rates for clients with commercial team. - Receive customer booking - Create &...

Job Specification: AI Implementation Specialist / Engineer Location: South Africa Contract Type: Full-time, Permanent About Candide Candide is a tech company based in SA and the UK providing digital services to a group of Estates globally including Babylonstoren, The Newt in Somerset, Vignamaggio and more. Candide specialises in software development & engineering, data & analytics, digital...

Job Summary: We are seeking a knowledgeable and service-oriented Wine Waiter to join our cruise ship team. As a Wine Waiter, you will be responsible for providing exceptional wine service to our guests, assisting them in selecting and enjoying the perfect wines to complement their dining experience. Your expertise in wine, passion for customer service, and attention to detail will contribute to...

Junior Industrial Engineer (E-Commerce) Babylonstoren’s e-commerce department has grown significantly over the past few years. Our environment is fast-paced, innovative, and performance-driven, making it well suited to someone who is self-motivated, detail-oriented, solutions-focused, and confident in making decisions or escalating issues when necessary. We are hyper-focused on the customer...

Babylonstoren is seeking a dynamic and strategic Hospitality Marketing and Revenue Manager to join our exceptional team. This pivotal role involves close collaboration with a wide range of departments – including restaurants, Soetmelksvlei, hotel, spa, art and culture, garden, workshop, revenue, and social media – with the aim of growing our brand presence, optimising revenue, and enriching the...

Growth Marketing Manager We're looking for an experienced Marketing Manager to drive acquisition and growth marketing for the Babylonstoren Retail business. You'll be responsible for driving e-commerce and retail growth through strategic experimentation, digital innovation, and measurable performance. Requirements - Bachelor's degree in Marketing, Business, or a related field - 8+ years of...