customer operations manager jobs in Soweto

Job Purpose ** The Operations Duty Manager is responsible for the monitoring, management and delivery of the customer experience and product offerings by internal employees, business ** partners and concessionaires across the business unit operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client ** disputes / queries are resolved...

Restaurant Operations Manager – Hospitalities Fixed term contract About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to...

Apply here JHB/CT (Hybrid) About the Role: We are seeking a highly skilled and self-motivated Revenue Operations Manager (CS Ops) to join our cross-functional RevOps team at Playroll. This team operates across the organization to streamline processes, identify inefficiencies and implement innovative solutions that fuel revenue growth. This role will focus on optimizing customer onboarding...

The Operations Manager is responsible for overseeing and optimising the day-to-day operations of assigned restaurants or franchise units to ensure consistent delivery of brand standards, operational efficiency, profitability, and exceptional customer experience in line with company and Spur Corporation–style franchise requirements. Key ResponsibilitiesOperational Excellence - Oversee daily...

Position: Manager Operations Projects Qualifications: - Mine Managers Certificate of Competency - At least 7 years experience in a related role, with years at a unit managerial level or in a functional/specialist area - Assertive, goal-oriented self-starter with excellent interpersonal and organizational skills - Strong analytical and decision-making abilities - Creative and...

To maintain and execute collection strategies in line with set standards and policies. To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customers immediate and future needs. Enhance ISO standards and procedures to ensure continuous improvement using First...

Sector: Logistics | Express & International Trade | Aviation | Supply Chain Location: OR Tambo International Airport (Gateway Office) Nature of Role: Permanent | Full-time | Management Level: Senior Operations Leadership Role Context 3L Consulting is recruiting on behalf of a leading global express logistics and international trade organisation operating within a highly regulated aviation...

A national retailer is seeking an experienced Assistant Manager for their store in Johannesburg. The ideal candidate will have at least 2 years of retail management experience and possess strong leadership, accounting, and administrative skills. Responsibilities include managing the store's business plan, driving customer loyalty programs, and ensuring compliance with safety regulations. This...

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...

Careers that Change Lives By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world. Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national...

Ready to shape the future of work?At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to...

Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...

Job Description To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice. Responsibilities - Contribute to cost efficiencies through responsible utilisation of work related...

Our client in Isando is seeking a Shipping Customer Service Supervisor to manage customer interactions, resolve shipping issues, and coordinate with teams to ensure timely deliveries. Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 3–5 years of experience in customer service, shipping, or logistics, with at least...

About Us Quanteq Solutions empowers Australian businesses through expert outsourcing and BPO services that enhance efficiency and support growth. The company delivers tailored strategic consulting and operational support. Quanteq Solutions helps organizations, optimize workflows, improve customer engagement, and manage resources effectively. Duties & Responsibilities - Problem-Solving and...

A well-known organisation is seeking a Customer Sales Agent, responsible for processing all customer transactions & upselling products, to join their team in Gauteng. Requirements: Grade 12 Qualification in Sales distinct advantage Experience within a Call Centre Environment (doing sales) Excellent written and verbal communication Data capturing / admin experience Strong computer...

E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This vital hybrid...

A leading e-commerce support company in South Africa is seeking an E-commerce Sales & Customer Service Representative. This hybrid role emphasizes maximizing customer experience while driving sales through upselling and managing subscription issues. The ideal candidate has over a year of experience in online sales and customer support, excellent communication skills, and is comfortable in a...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

Overview Customer Retention Specialist | Remote (Loyalty Architect) At TalentPop App, we are dedicated to helping high-growth e-commerce brands maximize profit by turning first-time buyers into lifelong customers. We firmly believe that retention is the ultimate driver of sustainable growth. We are looking for a highly strategic and results-driven Customer Retention Specialist. This vital role...