customer operations manager jobs in Ballito

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

JOB SPECIFICATION Operations Manager Location: Ballito Reports to: Managing Director / General Manager Employment Type: Full-Time 1. Role Purpose The Operations Manager will oversee day-to-day operations, coordinate logistics, support sales activities, and champion customer engagement to ensure seamless end-to-end service delivery. This individual will play a key role in strengthening client...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

Key Responsibilities: - Develop and execute sales strategies to achieve revenue targets. - Build and maintain a strong B2B sales pipeline. - Lead sales and customer engagement activities. - Monitor commercial metrics such as pricing, margins, and basket-building. - Represent the company professionally in client interactions. Requirements: - Degree in Business/ Marketing, or related field. - 57...

Key purpose: The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities: - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

ROLE PURPOSE To implement and manage an integrated Facilities Management solution for Clients within the region of responsibility in accordance with the SLA. MAIN OUTPUTS - Responsible for driving integrated Facilities Management (FM) services and strategy for the Client - Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA) - Implementation of an effective...

SplashOut has an exciting opportunity available for an Operations Manager (Signage) to be based at Umhlanga, Durban. The successful incumbent will be responsible for improving efficiency and increasing departmental profits while managing the company's overall operations and overseeing several departments such as sales, manufacturing / procurement. Provide support to the Commercial...

Who we are We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to...

Join our high-performing team and lead the way in driving operational excellence and sales success! We’re looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You’ll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service – all while leading and developing a...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you We are looking for Customer Service Agents for Call Centre Operations to support international customers, manage queries, adhere to KPI's and provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment Customer Care & Support - Serve as...

Purpose of the job Bloom's Customer Services Representatives need to be highly skilled individuals, tasked with Effectively assisting Bloom customers with queries and/or complaints, across any channels required in Bloom's operational processes and maintain excellent customer satisfaction. Duties & Responsibilities Specific Tasks 1. Ensuring high-level sales performance as a representative. -...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

Star Merchant has an exciting opportunity available for an Operations Manager(Supply Chain) to be based in Umhlanga, Durban. The incumbent will be effectively and efficiently manage The Star Merchant business. Ensure that there is compliance with all policies and procedures and strict adherence to Internal/External controls. Ensure daily, weekly and monthly reporting is done accurately and...