customer management jobs in Johannesburg South

My well-established Courier client is seeking a suited Customs Affairs Manager to join their team. Candidate MUST have management experience, contact centre knowledge as well as customs experience. You will be responsible for full legal and regulatory compliance for Customs Affairs (including Customs, SARS, CAA, Security (Part 108), AVSEC, Building and Fire regulations, Labour law, HSE...

Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

If you thrive on building long-term client partnerships and driving sales through meaningful engagement, this role offers the perfect blend of relationship management and commercial impact. Join a fast-paced, customer-centric environment where trust, collaboration, and proactive engagement are at the heart of success. As a Customer Manager, you will own a defined customer base and be responsible...

Customer Service Agent / Property Management Assistant (Remote Contractor) Smarter Rent Richmond, London Remote Contractor / Freelance Role £1,300 per month (approx.) 37 hours per week | 6 days per week Job Summary Smarter Rent is a London-based property management company located in Richmond. We manage approximately 120 fully furnished properties across Richmond and surrounding areas,...

As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

The CRM & Customer Value Manager will play a pivotal role in developing and executing strategies that enhance customer retention, loyalty, and lifetime value. The ideal candidate is analytical, customer-focused, and skilled at translating data insights into actionable marketing initiatives. This role involves managing the full customer journey — from acquisition through retention and...

Stop and take a look if you are in the clearing and forwarding sector this is a fantastic opportunity to be a part of a very well-established company as a Customs Manager. Minimum Requirements: - Matric - Relevant Degree or diploma - Minimum of 10 years' experience in SARS customs compliance and legislation. - Minimum of 5-7 years in a managing a team. - Strong knowledge of Customs clearing...

Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg. This role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service delivery, optimise transaction performance, and support business...

Join Jem as a Customer Success Manager! ⭐ This isn’t a normal customer success role. It’s a chance to sit at the centre of South Africa’s fastest-growing HR tech company, helping employers across the country change how they care for their people. At Jem, Customer Obsession isn’t a buzzword, it’s the reason we exist. Our Customer Success Managers are the front line of that principle. You’ll...

Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...

Job Specification: Customer Success & Business Growth Manager -Retail Marketing Job Title: Customer Success & Business Growth Manager Department: Client Services Reports To: Business Unit Manager Location: Johannesburg, South Africa Work Environment: Onsite Employment Type: Full-Time Purpose of the Role The Customer Success & Business Growth Manager is responsible for managing and growing retail...

JOB DESCRIPTION Job Title Customer Lifetime Success Manager (IGT) META Job Description Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating...

SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe. We employ ambitious, motivated people who have a desire to grow personally and professionally. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated, and talented people who are willing to skill-up and grow within the...

Overview Hire Resolve’s client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with clients. Responsibilities: Manage a...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises,...

Our client has an opportunity available for a Contact Centre Manager in the Customer Service department. Requirements: - Matric - Degree or Diploma in Commerce or Human Science would be advantageous. - 3 years’ experience in dealing with financial service and retail products. - 3 years management experience in a medium to large size contact centre. - 2 years’ experience in complaints management...

Our client is seeking a dynamic, ambitious, and customer-focused Customer Manager to join their growing team. Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against...

Our client in the online food delivery industry is looking for a Customer Success Manager. As a Customer Success Manager, you will work efficiently with the enterprise restaurant partners to drive results in revenue growth, operational excellence and customer service. The Customer Success Manager will work closely with restaurant partners, the restaurant support team, product, sales, marketing...