customer facing jobs in Ethekwini

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Untilize your completed Degree in...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 PURPOSE OF THE ROLE - The Junior Manager is a hands-on operational leader who thrives in a fast-paced, high-performance environment. You will be responsible for leading, coaching, and driving results across a specialist non-voice Customer Care team, delivering support via chat, email, and digital...

The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

Job description Job Title: Customer Service Representative Company: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities will include: - Managing large amounts of incoming...

Advisor Location- Durban, South AfricaLanguage- English*** Job Advert: - Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Durban office of bubbly beings who bring fun to work every day! We’re looking for a team of fast learners and quick thinkers to jumpstart their career as Customer Service Advisors working on an international...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Our client operates across several industrial and online business units, supporting both manufacturing and e-commerce platforms. The business manages multiple brands with differing creative and marketing requirements. The environment is fast-paced and collaborative, with a strong focus on practical execution and brand consistency. The Graphic Designer will be responsible for producing visual and...

Senior Packaging Consultant (Plastics) Drive Growth and Deliver Excellence in the Plastics Packaging Sector KwaZulu-Natal | R800K CTC About Our Client A leading player in the plastics packaging industry, this company provides high-quality packaging solutions to a wide range of customers. With a strong focus on customer service and innovation, the business continues to grow its presence in the...

This role is for a business consultant that will assist partners, and their clients, to move funds in and out of South Africa. As a business consultant, you will be responsible for identifying growth opportunities, building and maintaining relationships, and implementing strategies to drive business expansion. Key Responsibilities: · Delivery of both annual and monthly sales targets in...

Yogan Direct Marketing is looking for energetic, driven and creative individuals to join our fast-growing sales and marketing team. We are a dynamic organization that represents some of the most prestigious brands in South Africa and internationally, helping them grow through face-to-face and direct marketing. If youre ambitious, hungry to succeed, and ready to learn this opportunity is for...

Key Responsibilities: - Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business development. - Lead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange market. - Maintains,...

The role includes ensuring excellent client service, legislative compliance, portfolio growth, and effective management and recruitment of property practitioners. Strong leadership, industry expertise, and a proactive approach to managing landlords, tenants, and internal processes are essential. Key Responsibilities: Portfolio & Operational Management: - Oversee the full rental lifecycle:...

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across South Africa. This is a multi-role hiring campaign covering several functions within the sector, including hotel and lodge operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities...

The Medical Receptionist is the first point of contact for patients and visitors. This role ensures the smooth running of the practice by providing professional front-desk support, managing appointments, handling patient queries, and assisting with administrative and clerical tasks. Key Responsibilities: - Greet and welcome patients in a friendly, professional manner. - Answer incoming...

Are you ready to reinforce your career in one of South Africa’s leading steel and mesh solutions companies? We’re looking for a dynamic Internal Sales Representative to join our team and help drive customer satisfaction, operational efficiency, and sales growth. ? About the Role As an Internal Sales Representative, you’ll be the backbone of our sales operations—managing customer inquiries,...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

The Role: The Assistant Floor Manager will play a critical role in supporting the Floor Manager and Store Manager by overseeing floor operations, driving sales performance, maintaining operational discipline, and ensuring exceptional customer service. This role is hands-on and operational, requiring strong leadership presence on the floor while contributing to strategic execution. Key...