customer experience manager jobs in Simondium

MAIN PURPOSE OF JOB To drive customer-centric marketing by leading the design, implementation, and continuous improvement of the organisation’s customer experience strategy across all healthcare touchpoints. The role ensures that patient and client interactions align with the organisation’s brand promise, enhance satisfaction, and support long-term loyalty. The role ensures seamless,...

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about...

A leading retail company is looking for a motivated individual to ensure service excellence at the point of sale in Stellenbosch. The successful candidate will manage operational activities, stock, and cash while delivering superior customer service. This role demands strong managerial skills, a Retail/Business Management qualification, and a commitment to customer satisfaction. Join a team where...

Overview Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always...

A recruitment agency is seeking a motivated Luxury Retail Consultant in Franschhoek. The successful candidate will deliver excellent customer service, support sales, and ensure smooth store operations. Qualifications include Grade 12 / Matric and 2-3 years of retail experience. Responsibilities involve assisting customers, processing payments, and maintaining stock levels. This role requires...

A local staffing agency in Stellenbosch is seeking a Service Advisor/After Sales Consultant. This role focuses on enhancing customer satisfaction by providing professional service and effective communication between various departments. The ideal candidate will have at least 2 years of experience in automotive service, strong customer service skills, and a valid driver's license. A competitive...

A leading retail brand in Paarl seeks an experienced Store Manager to oversee team performance and sales goals. The role includes managing daily operations, training staff, and ensuring excellent customer experiences. Ideal candidates have a minimum of five years in management, strong sales focus, and experience in premium brands. Competitive salary and benefits include medical aid, insurance,...

A well-established hospitality venue in Franschhoek seeks a hands-on Restaurant and Bar Manager to oversee daily operations, team leadership, and guest experience. The ideal candidate should have 2–3 years of experience, strong knowledge of restaurant and bar operations, and a solid financial understanding. Responsibilities include managing a team, ensuring consistent quality service, and...

A hospitality management company in Franschhoek is seeking an experienced Duty Manager. The successful candidate will ensure seamless guest experiences, handle guest feedback and complaints, and oversee front office operations. Ideal candidates will have a minimum of 3 years in hotel management, particularly in a 5-star establishment. Proficiency in Protel and Microsoft Office is essential. The...

A leading boutique hotel collection in Franschhoek is seeking a dedicated Assistant Housekeeping Manager. This role involves supervising and training housekeeping staff, conducting inspections, managing inventory, and ensuring guest satisfaction in a luxurious environment. The ideal candidate must have at least 2 years of experience in a 5-star hotel, excellent communication skills in English and...

An upscale restaurant located just outside Franschhoek is seeking a Restaurant Floor Manager to oversee daily operations and lead the front-of-house team. The ideal candidate will have a National Senior Certificate and at least two years of experience in a similar role, along with strong client service skills and the ability to handle feedback. This dynamic position requires fluency in Afrikaans...

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

Managed People Solutions is Looking to hire an Experience Manager for a well-known liquor company based in Stellenbosch. JOB PURPOSE The Experience Manager is responsible for managing the entire brand home including the actual venue, calendar of classes and experiences, marketing and sales of activities, general operations, general hospitality and quality of sponsor, student, client and...

Please note that M3 is hiring on behalf of another company. Pay@, a leading payment aggregator and provider of secure payment solutions is looking for a Network Customer Relationship Manager to join their growing team, either based in Stellenbosch OR Johannesburg The role is responsible for managing and expanding relationships with digital & banking payment networks to enhance service delivery,...

About the job Customer Success Manager (Insuretech) Our client is a modern, feature-rich, full-cycle insurance policy administration system designed for insurers, MGAs, and brokers seeking to optimise their processes, accelerate product launches, and enhance connectivity. Their cloud-based, no-code platform transforms the administration of insurance, delivering a seamless user experience across...

Custom Socks Sales Manager Reports to: Directors Department: Custom Socks Location: Stellenbosch HQ (In-office role) About Versus Socks Versus Socks is a fast-growing, leading performance sock company dedicated to providing active individuals with high-quality, innovative, and stylish socks. We believe in pushing boundaries and challenging the status quo to deliver products that are exciting...

A leading luxury hospitality establishment is seeking a skilled Reservation Manager to oversee the reservations function. This role requires expertise in managing bookings and optimizing revenue, preferably with at least 5 years of experience in a similar setting. The successful candidate will have strong leadership skills, attention to detail, and familiarity with hotel management software. The...

Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...