customer experience manager jobs in Rivonia

Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...

Job Profile Summary- The Customer Experience Lead (CEL) is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE)for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer go‑to‑market plans,...

Our Mission Our mission is to accelerate the mass-market global adoption of consumer biotech products so that every human can live at least 100 healthy years. Our immediate focus is tackling excess bodyweight by increasing global access to GLP-1 medications, helping address obesity at scale. To do this, we are building an AI-powered clinical operating system that enables consumer brands to...

4 X REMOTE CUSTOMER EXPERIENCE LEADERS R23000.00 + INCENTIVES THIS POSITION IS FOR CANDIDATES WITH SERVICE ADVISING EXPERIENCE, PREFERABLY FEMALE, BUT MY CLIENT WILL LOOK AT A GOOD MALE - PLEASE NOTE THAT AS THE WORKSHOPS ARE BASED IN THE US, YOU MUST BE VERY WELL SPOKEN, AS THEY DON''T UNDERSTAND OUR SOUTH AFRICAN ACCENTS, AS WELL AS THE HOURS! Position Summary: The Customer Experience Leader is...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

Logistics Operations Specialist We are seeking an experienced Logistics Operations Specialist to join our team. The ideal candidate will have a strong background in logistics operations and be able to effectively manage customs clearance procedures. - Diploma / Degree in Logistics required. - A minimum of 5 years' experience within logistics operations role within a country is essential. The...

Job Title: Associate Manager, Customer Marketing Location: Midrand, South Africa OVERVIEW:About the role: Reporting into the Customer Marketing Manager for Africa Cluster, you will play a local role in developing the Customer Marketing strategy for the assigned categories. You will be in close collaboration with Marketing, Sales and Supply Chain Teams. You will do deep analyses of the market,...

KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...

About The Role:- Take ownership of new accounts and manage their onboarding- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product- Build, own, and execute client success and engagement plans- Spearhead internal cross-functional improvement projects- Represent voice of the customer and influence product development roadmap- Partner with...

Who are we?- What will you do?- A Customer Resolution Manager is responsible for building and maintaining strong relationships between a company and its customers. This role involves understanding customer needs, resolving issues, gathering feedback, and implementing business strategies to enhance customer satisfaction and loyalty of the customer. This also extends to the quality assurance of...

Job PurposeWe are seeking a proactive and analytical CIC Manager: Customer Accounts to support financial decision-making through accurate reporting, customer account management, financial control, and process improvement. The role involves managing credit processes, account queries, and ensuring customer satisfaction through efficient service delivery.Key ResponsibilitiesCustomer & Account...

Additional InformationJob Number25133143Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels...

Upward Reporting Relationship - Financial Manager (developed to Financial Director) reporting directly to the CEO Downward Reporting Relationship - Divisional Managing Directors Main Purpose of this role Responsible for effective financial management of the business by providing financial stewardship through the co-development of a business strategy and by planning, reviewing and refining...

Financial Manager Appointment: Full-time position Locations: Sunderland Ridge, Centurion Salary: R50 000 CTC per month Benefits: None Qualifications: Diploma or B.Com degree in Accounting | Financial, Job Description: A well established multinational, company in the food and flavor industry is recruiting a Finance Manager who will be responsible for the financial health of the organization....

ENVIRONMENT: LEAD the design and implementation of developmental evaluations and rapid experiments to enhance programme effectiveness and responsiveness as the next Senior Learning and Experiments Manager sought by a Community Upliftment Programme. You will synthesise insights to support leadership and staff in sense-making and decision-making and foster a culture of continuous learning and...

Floor Manager Responsibilities More responsibilities may be added as needed. - Manage all activities and staff in their area. - Enforce SHEQ objectives. - Minimize waste, inefficiencies, and errors. - Control equipment usage. - Capturing of daily data metrics. - Liaise with other managers to ensure efficient and uninterrupted workflow. - Reports to production manager. Floor Manager Skills -...

CUSTOMER EXPERIENCE EXECUTIVE R18000 - R20000 / Johannesburg North Matric with at least 2 years of experience in a customer interfacing role. MS Word: Word, Excel, PowerPoint, prior Industry related platform experience will be advantageous. Delivery logistics - monitor the delivery board, monitor customer care, Inspect vehicles that are planned to be delivered, Arrange the drivers for pickups...