customer experience manager jobs in Ballito

A retail company in Ballito is looking for a Sales Advisor to enhance customer service and drive sales primarily through cross and up selling techniques. The ideal candidate should have a background in cosmetics and retail sales. Responsibilities include maintaining appealing shopping conditions and managing promotional events to ensure customer loyalty. A commitment to reducing loss and...

A leading hospitality provider in Ballito is seeking an enthusiastic Host to be the first point of contact for guests. You will greet and seat visitors, manage reservations, and assist with queries. Candidates should have 1-3 years of experience in a hospitality role, possess strong communication skills, and be able to thrive in a fast-paced environment. Join us to contribute to a welcoming...

A leading shipping company is seeking a Customer Services Manager to oversee and enhance the customer experience. This role demands strong leadership to manage a team handling import and export queries efficiently, ensuring timely resolutions while collaborating with various departments. Ideal candidates will possess a relevant qualification and significant experience in management within the...

An educational institution in Umhlanga is seeking a Customer Service and Marketing Associate to enhance customer relationships and support marketing initiatives. The ideal candidate has 1–2 years of experience in customer service or marketing, strong communication skills, and a detail-oriented approach. Responsibilities include handling customer inquiries, supporting marketing campaigns, and...

A leading technology retailer in Umhlanga Rocks is seeking a Sales Consultant to enhance customer experience and maximise sales. The ideal candidate will have a passion for Apple products and possess strong communication skills. The role involves engaging with customers to understand their needs and providing expert advice on the latest Apple technology. If you enjoy teamwork and delivering great...

Role Summary The Customer Service Consultant will play a crucial role in providing exceptional customer service, promoting the benefits of fibre technology, and ensuring smooth operations. This role requires a customer-focused mindset, strong communication skills, and the ability to multitask efficiently. Responsibilities - Provide exceptional customer service by greeting, engaging, and...

A Ballito based software company is looking for a Customer Service Consultant to assist in the Customer Care Department. If you have experience in the Customer Service Industry and speak fluent English, you can use it to land this incredible opportunity. Working in a fun and dynamic Customer Service environment, this role requires a positive 'can do attitude' with a high level of customer...

URGENT IMMEDIATE START FOR THE RIGHT CANDIDATE A vibrant and established print company is search of a new team member. Do you have graphic design, video or animation skills? Are you a confident and outgoing, customer centric person that can work with the public? Are you eager to grow your skill set and customer experience? REQUIREMENTS - FULLY COMPUTER LITERATE - Proficient with the...

A luxury beauty brand is seeking a passionate Full-time Fragrance Account Manager. You will contribute to the success of sales through excellent product knowledge and outstanding customer service. Your responsibilities will include achieving sales targets, selling beauty products, and maintaining company standards. The position offers a competitive salary between £24,804 and £26,500, depending on...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Key Responsibilities: - Develop and execute sales strategies to achieve revenue targets. - Build and maintain a strong B2B sales pipeline. - Lead sales and customer engagement activities. - Monitor commercial metrics such as pricing, margins, and basket-building. - Represent the company professionally in client interactions. Requirements: - Degree in Business/ Marketing, or related field. - 57...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

Role overview: This role leads revenue and customer growth across the HORECA channel in a fast-growing FMCG business. It suits a commercially driven professional who excels at building winning sales strategies, expanding key accounts, and turning customer insight into measurable results. You’ll own strategic account development, strengthen senior stakeholder relationships, and work...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

A global retail brand is seeking a Floor Supervisor in Umhlanga Rocks to support the Store Manager and lead a team towards achieving exceptional customer experiences. The role entails executing brand direction, coaching staff, identifying trade opportunities, and promoting charitable initiatives. Candidates should demonstrate strong leadership abilities and customer service skills, contributing...

Role Summary The Customer Service Team Leader at MetroFibre will be responsible for overseeing the sales and operational activities within the store. This role requires strong leadership skills, excellent organizational abilities, and the ability to effectively manage a team of Customer Service Consultants. Responsibilities - Supervise and manage a team of Customer Service Consultants,...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

Job Title: CRM Specialist Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Customer Engagement Manager About Playa Bets: Playa Bets is one of South Africa's leading online sports betting and casino platforms. We are passionate about delivering an engaging, rewarding, and...

A telecommunications company based in Ballito is looking for a Customer Service Team Leader to oversee the sales and operational activities within the store. This role involves managing a team of Customer Service Consultants, ensuring high customer service standards, and developing sales strategies. The ideal candidate will have strong leadership and organizational skills, along with a minimum of...

A telecommunications company is seeking a Customer Service Consultant in Ballito, KwaZulu-Natal. The role focuses on providing exceptional customer service, promoting fibre technology benefits, and ensuring smooth operations. Ideal candidates should have at least Matric and 2 years experience in customer service, along with strong communication skills. The position requires multitasking and...